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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ION's Core Banking platform delivers a comprehensive and integrated suite designed to facilitate the fundamental operations of banks across various sectors. By incorporating cutting-edge technological solutions, it aids banks and financial entities in transforming their business models to embrace digital advancements, ensuring streamlined management with a high degree of standardization at the back end while allowing for front-end customization. This solution encompasses a range of services, including Business Process as a Service (BPaaS), regulatory technology consulting, and comprehensive solutions to ensure adherence to regulatory standards. Furthermore, it provides specialized software solutions tailored to specific operational sectors, seamless integration of IT systems, applications, and services, along with ongoing maintenance for both proprietary and third-party applications. It also includes management of all IT infrastructure components, strategies for business continuity and disaster recovery, and orchestration of hybrid cloud services, thereby creating a robust framework for modern banking operations. This multi-faceted approach reflects the evolving needs of the financial industry in an increasingly digital world.

Description

For an extended period, TELLERGRAPH has established itself as the benchmark for tools designed for branch staffing. Its implementation spans across numerous financial institutions and even extends to the phone support and order departments of various non-bank organizations. This versatile tool is ideal for any environment where customers experience wait times for service. The TELLERGRAPH Teller Staffing Model operates on a PC, calculating optimal staffing levels based on predetermined maximum wait times and other criteria specified by the bank. The software visually represents staffing needs throughout the day, segmented by each day of the week. These visualizations enable a comparison between current staffing levels and proposed schedules, assisting in optimizing both customer service and staff efficiency. Additionally, service and activity benchmarks can be tailored for different locations, accommodating up to four service areas per branch, thus providing a comprehensive view of staffing and scheduling data. This flexibility ensures that each branch can effectively meet its unique operational demands.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Stackpile

Integrations

Stackpile

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$10000 one-time payment
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ION

Founded

1998

Country

United States

Website

iongroup.com/solutions/core-banking/core-banking/

Vendor Details

Company Name

Castle Creative Services

Founded

1981

Country

United States

Website

www.castlecreative.com/tellergraph.htm

Product Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Product Features

Banking

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

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