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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments. Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.

Description

The WordSynk Platform unifies a wide array of services, encompassing translation, transcription, and interpreting, all within a single language technology interface. Effortlessly access top-notch language solutions from global experts through a user-friendly online platform. Tailor your content workflows to meet your specific requirements, thereby accelerating your time-to-publish. Utilize our API alongside custom connectors for a seamless translation experience that integrates flawlessly with your existing systems. Enjoy immediate, secure access to interpreters via phone or video link, ensuring assistance is always just a call away. The Translation Memory feature efficiently searches and reuses past translations, enabling significant savings in both time and costs. Additionally, the Termbase of sanctioned terminology guarantees consistent messaging across all languages. You can easily get interpreter support on your mobile device or schedule TI & VRI appointments at your convenience. Rest assured that your data is protected, as we utilize a private cloud infrastructure and hold ISO27001 certification for enhanced security. Moreover, our commitment to innovation ensures that we continuously improve our services to better meet your evolving language needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$199
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Frederick Interpreting Agency

Founded

2026

Country

United States

Website

www.interpretationmanagement.com

Vendor Details

Company Name

thebigword

Founded

1980

Country

United Kingdom

Website

en-gb.thebigword.com/wordsynk/

Product Features

Translation Management

Billing & Invoicing No 
CRM No 
Collaboration No 
For Software No 
For Websites No 
Localization Automation No 
Machine Translation No 
Marketing Management No 
Order Management No 
Permission Management No 
Project Tracking No 
Quality Control No 
Quotes / Estimates No 
Resource Management No 
Terminology Management No 
Translation Analytics No 
Translator Database No 
Version Control No 
Workflow Management No 

Product Features

Translation Management

Billing & Invoicing No 
CRM No 
Collaboration No 
For Software No 
For Websites No 
Localization Automation No 
Machine Translation No 
Marketing Management No 
Order Management No 
Permission Management No 
Project Tracking No 
Quality Control No 
Quotes / Estimates No 
Resource Management No 
Terminology Management No 
Translation Analytics No 
Translator Database No 
Version Control No 
Workflow Management No 

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