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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments. Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.

Description

VODOO CRM is a cloud-based platform tailored for customer relationship management and marketing, specifically designed for small enterprises, freelancers, coaches, online retailers, and agencies. It integrates various functionalities such as contact management, sales pipelines, email and SMS marketing campaigns, visual automation workflows, lead funnels, landing page creation, appointment scheduling, payment processing via Stripe, soliciting reviews, and facilitating online courses. Users can initiate workflows based on events like form submissions, bookings, payments, tag modifications, or replies, allowing them to execute messages, introduce delays, assign tasks, and implement conditional actions without the need for coding. Furthermore, agencies have the capability to create client accounts under a personalized brand, manage subaccounts, and oversee centralized billing. Each subscription plan includes specific email allowances, while SMS messaging utilizes the client's Twilio account for delivery. The service is available through a subscription model, offering both monthly and annual payment options, accommodating individual users as well as agencies, thus making it a versatile choice for various business needs. Additionally, the platform’s user-friendly interface ensures that even those with minimal technical skills can effectively manage their customer relationships and marketing activities.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Stripe No 
Twilio No 

Integrations

Stripe Yes 
Twilio Yes 

Pricing Details

$199
Free Trial Yes 
Free Version No 

Pricing Details

$29/month
Plans cost $29-$249 per month, or $23-$199 per month with annual billing. Included users and monthly email allowances vary by plan. SMS is sent through the customer's own Twilio account, with no VODOO markup.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Frederick Interpreting Agency

Founded

2026

Country

United States

Website

www.interpretationmanagement.com

Vendor Details

Company Name

ALTIORAT

Founded

2026

Country

United States

Website

www.vodoocrm.com

Product Features

Translation Management

Billing & Invoicing No 
CRM No 
Collaboration No 
For Software No 
For Websites No 
Localization Automation No 
Machine Translation No 
Marketing Management No 
Order Management No 
Permission Management No 
Project Tracking No 
Quality Control No 
Quotes / Estimates No 
Resource Management No 
Terminology Management No 
Translation Analytics No 
Translator Database No 
Version Control No 
Workflow Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Alternatives

Alternatives

No Alternatives
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