Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments.
Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.
Description
VODOO CRM is a cloud-based platform tailored for customer relationship management and marketing, specifically designed for small enterprises, freelancers, coaches, online retailers, and agencies. It integrates various functionalities such as contact management, sales pipelines, email and SMS marketing campaigns, visual automation workflows, lead funnels, landing page creation, appointment scheduling, payment processing via Stripe, soliciting reviews, and facilitating online courses. Users can initiate workflows based on events like form submissions, bookings, payments, tag modifications, or replies, allowing them to execute messages, introduce delays, assign tasks, and implement conditional actions without the need for coding. Furthermore, agencies have the capability to create client accounts under a personalized brand, manage subaccounts, and oversee centralized billing. Each subscription plan includes specific email allowances, while SMS messaging utilizes the client's Twilio account for delivery. The service is available through a subscription model, offering both monthly and annual payment options, accommodating individual users as well as agencies, thus making it a versatile choice for various business needs. Additionally, the platform’s user-friendly interface ensures that even those with minimal technical skills can effectively manage their customer relationships and marketing activities.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Stripe
No
Twilio
No
Pricing Details
$199
Free Trial
Yes
Free Version
No
Pricing Details
$29/month
Plans cost $29-$249 per month, or $23-$199 per month with annual billing. Included users and monthly email allowances vary by plan. SMS is sent through the customer's own Twilio account, with no VODOO markup.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Frederick Interpreting Agency
Founded
2026
Country
United States
Website
www.interpretationmanagement.com
Vendor Details
Company Name
ALTIORAT
Founded
2026
Country
United States
Website
www.vodoocrm.com
Product Features
Translation Management
Billing & Invoicing
No
CRM
No
Collaboration
No
For Software
No
For Websites
No
Localization Automation
No
Machine Translation
No
Marketing Management
No
Order Management
No
Permission Management
No
Project Tracking
No
Quality Control
No
Quotes / Estimates
No
Resource Management
No
Terminology Management
No
Translation Analytics
No
Translator Database
No
Version Control
No
Workflow Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Alternatives
Alternatives
No Alternatives