Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments.
Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.
Description
TOM was designed with a focus on the translation sector and has been available since the early 2000s. It includes features for handling customer relationships, managing suppliers (freelancers), overseeing orders and appointments, integrating translation memory analyses (with tools like SDL/Across), processing invoicing and financial tasks, as well as generating reports and export functions, among other capabilities. This software is ideal for freelancers as well as small to medium-sized translation firms. While TOM is primarily a desktop application, it also offers several web-based extensions. Due to significant shifts in development towards web applications, the older version of TOM is no longer being provided to users, marking a pivotal change in its service offerings. As the translation industry evolves, TOM aims to keep pace with modern demands and technology.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$199
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Frederick Interpreting Agency
Founded
2026
Country
United States
Website
www.interpretationmanagement.com
Vendor Details
Company Name
Jovosoft
Country
Germany
Website
www.jovo-soft.de
Product Features
Translation Management
Billing & Invoicing
No
CRM
No
Collaboration
No
For Software
No
For Websites
No
Localization Automation
No
Machine Translation
No
Marketing Management
No
Order Management
No
Permission Management
No
Project Tracking
No
Quality Control
No
Quotes / Estimates
No
Resource Management
No
Terminology Management
No
Translation Analytics
No
Translator Database
No
Version Control
No
Workflow Management
No
Product Features
Translation Management
Billing & Invoicing
Yes
CRM
No
Collaboration
No
For Software
No
For Websites
No
Localization Automation
No
Machine Translation
No
Marketing Management
No
Order Management
No
Permission Management
No
Project Tracking
Yes
Quality Control
No
Quotes / Estimates
No
Resource Management
No
Terminology Management
No
Translation Analytics
No
Translator Database
Yes
Version Control
No
Workflow Management
Yes