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Description

The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments. Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.

Description

Interpreter IO is a complete interpreter management system that includes extensive capabilities in both our interpreter management and translation management software modules. We simplify the entire process, from booking to payment and invoicing of interpreters. Interpreter IO can be used in hospitals, courts and government as well as language service providers. Our software is 100% cloud-based and clients can immediately start to see the benefits.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

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Screenshots View All

Integrations

Primaxis Interpreter Management System No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Reckon One No 
Xero No 

Integrations

Primaxis Interpreter Management System Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Reckon One Yes 
Xero Yes 

Pricing Details

$199
Free Trial Yes 
Free Version No 

Pricing Details

$99 per user per month
Pricing ranges from $89/month/user to $399/month/user. Enterprise licences also available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Frederick Interpreting Agency

Founded

2026

Country

United States

Website

www.interpretationmanagement.com

Vendor Details

Company Name

Interpreter IO

Founded

2018

Country

Serving clients in North America, Europe and Australia/New Zealand

Website

interpreter.io

Product Features

Translation Management

Billing & Invoicing No 
CRM No 
Collaboration No 
For Software No 
For Websites No 
Localization Automation No 
Machine Translation No 
Marketing Management No 
Order Management No 
Permission Management No 
Project Tracking No 
Quality Control No 
Quotes / Estimates No 
Resource Management No 
Terminology Management No 
Translation Analytics No 
Translator Database No 
Version Control No 
Workflow Management No 

Product Features

Translation Management

Billing & Invoicing Yes 
CRM Yes 
Collaboration No 
For Software No 
For Websites No 
Localization Automation No 
Machine Translation Yes 
Marketing Management No 
Order Management Yes 
Permission Management No 
Project Tracking Yes 
Quality Control No 
Quotes / Estimates Yes 
Resource Management Yes 
Terminology Management No 
Translation Analytics Yes 
Translator Database Yes 
Version Control No 
Workflow Management No 

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