Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
The Interpretation Management Platform (IMP) is specialized software designed for interpreting agencies, originating from the Frederick Interpreting Agency, which is a Deaf-owned organization located in Maryland. This platform manages the complete workflow from the initial request to the final payment, featuring a scheduler that identifies conflicts and handles recurring appointments, job broadcasting that sorts interpreters based on language, certification, location, and availability, as well as per-account rate cards that include rules for rush requests and after-hours service. It also offers batch invoicing that can be synchronized with QuickBooks or processed through Stripe, and it allows for detailed tracking of interpreter payments.
Three distinct portals cater to the needs of administrators, interpreters, and clients alike. Interpreters can accept assignments, manage their availability, and navigate the system conveniently from their mobile devices, while clients can request interpreters, view their invoices, and complete payments online. With integrated Video Remote Interpreting (VRI) and Over-the-Phone Interpreting (OPI) services, as well as a live AI Translator that supports over 25 languages, the platform is highly functional. Additionally, the Premium tier enhances user experience by providing an AI-driven phone receptionist, streamlined AI intake from various documents, and dedicated AI customer support, making it an all-inclusive solution for interpreting agencies.
Description
Interpreter IO is a complete interpreter management system that includes extensive capabilities in both our interpreter management and translation management software modules. We simplify the entire process, from booking to payment and invoicing of interpreters. Interpreter IO can be used in hospitals, courts and government as well as language service providers. Our software is 100% cloud-based and clients can immediately start to see the benefits.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Primaxis Interpreter Management System
No
QuickBooks Online
No
QuickBooks Online Advanced
No
Reckon One
No
Xero
No
Integrations
Primaxis Interpreter Management System
Yes
QuickBooks Online
Yes
QuickBooks Online Advanced
Yes
Reckon One
Yes
Xero
Yes
Pricing Details
$199
Free Trial
Yes
Free Version
No
Pricing Details
$99 per user per month
Pricing ranges from $89/month/user to $399/month/user. Enterprise licences also available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Frederick Interpreting Agency
Founded
2026
Country
United States
Website
www.interpretationmanagement.com
Vendor Details
Company Name
Interpreter IO
Founded
2018
Country
Serving clients in North America, Europe and Australia/New Zealand
Website
interpreter.io
Product Features
Translation Management
Billing & Invoicing
No
CRM
No
Collaboration
No
For Software
No
For Websites
No
Localization Automation
No
Machine Translation
No
Marketing Management
No
Order Management
No
Permission Management
No
Project Tracking
No
Quality Control
No
Quotes / Estimates
No
Resource Management
No
Terminology Management
No
Translation Analytics
No
Translator Database
No
Version Control
No
Workflow Management
No
Product Features
Translation Management
Billing & Invoicing
Yes
CRM
Yes
Collaboration
No
For Software
No
For Websites
No
Localization Automation
No
Machine Translation
Yes
Marketing Management
No
Order Management
Yes
Permission Management
No
Project Tracking
Yes
Quality Control
No
Quotes / Estimates
Yes
Resource Management
Yes
Terminology Management
No
Translation Analytics
Yes
Translator Database
Yes
Version Control
No
Workflow Management
No