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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.

Description

Zotasell is an innovative AI-driven platform designed to enhance upselling and cross-selling while promoting sustainable revenue growth without relying on heavy discounts. By analyzing product details, order histories, and customer behaviors, our AI provides tailored upsell recommendations on various platforms, including product pages, shopping carts, thank you pages, and emails. This intelligent upselling system requires minimal setup, even with low order volumes, all while effectively boosting average order value (AOV) and overall sales. The user experience is further improved as upsell suggestions are aligned with real-time inventory levels, ensuring customers are never presented with out-of-stock items. Additionally, our platform features a real-time analytics dashboard, enabling users to optimize their strategies through insightful data. - AI-Powered Upselling: Automatically recommends upsell items at optimal times with little manual effort. - Diverse Upsell Channels: Engage customers through product pages, shopping carts, pop-ups, emails, and beyond. - Instant Inventory Updates: Automatically prevents upselling of items that are currently out of stock. - Customizable Upsell Interface: Quickly adapts to your store’s design for a cohesive appearance. - Comprehensive Analytics: Access crucial performance data and A/B testing tools to refine your approach and drive growth.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify No 

Integrations

Shopify Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$19.99
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/store-engagement

Vendor Details

Company Name

Zotasoft

Founded

2013

Country

United States

Website

zotasell.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Alternatives

Alternatives

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