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Average Ratings 2 Ratings

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support

Description

To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.

Description

Discover the point-of-sale system that truly understands your business needs. Integrate your online and offline sales seamlessly today. You’ll have access to comprehensive tools designed to manage your operations, engage customers, and maximize sales across various platforms all in one convenient location. Create purchase orders and adjust stock levels based on anticipated inventory needs and sales performance. Stay ahead of evolving market trends with combined analytics that provide insights from both brick-and-mortar and online transactions. Empower your team by delegating tasks confidently and encouraging them to take on new challenges. Send reminders to customers about their favorite in-store items through email carts. Drive online shoppers to your physical store and enhance their experience by upselling during pickup. Ensure you never miss a sale, even when your in-store stock is limited. Eliminate long wait times by enabling instant sales transactions. With the Shopify POS application and portable card readers, you can assist customers quickly and process transactions anywhere within the store. Access your frequently used applications, discounts, and products easily, and enhance the checkout experience with a smart grid feature that adjusts to the actions taken in the shopping cart. This efficient system not only streamlines operations but also enhances customer satisfaction and loyalty.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

42 No 
ActiveDEMAND No 
ApparelMagic No 
Bubblehouse No 
Dataddo No 
Exenta No 
Flashnode No 
Hubtiger No 
PIRO Fusion No 
PayPal No 
QuickBooks Commerce No 
ReturnPro No 
SMS Storetraffic No 
ShippingChimp No 
Thrive by Shopventory No 
Valigara No 
Veeqo No 
Yellow Dog Inventory No 
Zedonk Software No 
stockinstore No 

Integrations

42 Yes 
ActiveDEMAND Yes 
ApparelMagic Yes 
Bubblehouse Yes 
Dataddo Yes 
Exenta Yes 
Flashnode Yes 
Hubtiger Yes 
PIRO Fusion Yes 
PayPal Yes 
QuickBooks Commerce Yes 
ReturnPro Yes 
SMS Storetraffic Yes 
ShippingChimp Yes 
Thrive by Shopventory Yes 
Valigara Yes 
Veeqo Yes 
Yellow Dog Inventory Yes 
Zedonk Software Yes 
stockinstore Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/store-engagement

Vendor Details

Company Name

Shopify

Founded

2006

Country

Canada

Website

www.shopify.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Point of Sale

Barcode Scanning Yes 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

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