Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.
Description
Discover the point-of-sale system that truly understands your business needs. Integrate your online and offline sales seamlessly today. You’ll have access to comprehensive tools designed to manage your operations, engage customers, and maximize sales across various platforms all in one convenient location. Create purchase orders and adjust stock levels based on anticipated inventory needs and sales performance. Stay ahead of evolving market trends with combined analytics that provide insights from both brick-and-mortar and online transactions. Empower your team by delegating tasks confidently and encouraging them to take on new challenges. Send reminders to customers about their favorite in-store items through email carts. Drive online shoppers to your physical store and enhance their experience by upselling during pickup. Ensure you never miss a sale, even when your in-store stock is limited. Eliminate long wait times by enabling instant sales transactions. With the Shopify POS application and portable card readers, you can assist customers quickly and process transactions anywhere within the store. Access your frequently used applications, discounts, and products easily, and enhance the checkout experience with a smart grid feature that adjusts to the actions taken in the shopping cart. This efficient system not only streamlines operations but also enhances customer satisfaction and loyalty.
API Access
Has API
Yes
API Access
Has API
No
Integrations
42
No
ActiveDEMAND
No
ApparelMagic
No
Bubblehouse
No
Dataddo
No
Exenta
No
Flashnode
No
Hubtiger
No
PIRO Fusion
No
PayPal
No
Integrations
42
Yes
ActiveDEMAND
Yes
ApparelMagic
Yes
Bubblehouse
Yes
Dataddo
Yes
Exenta
Yes
Flashnode
Yes
Hubtiger
Yes
PIRO Fusion
Yes
PayPal
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$50 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/store-engagement
Vendor Details
Company Name
Shopify
Founded
2006
Country
Canada
Website
www.shopify.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Point of Sale
Barcode Scanning
Yes
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes
Retail POS Systems
Barcode Scanning
No
Commission Management
No
Discount Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program Support
No
Pricing Management
No
Returns Tracking
No
Sales Tracking
No
Touch Screen
No
eCommerce
No