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Average Ratings 0 Ratings

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ease
features
design
support

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Description

To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.

Description

ShipperHQ is an ecommerce merchant solution that manages shipping rates. It helps them align their checkout experience with their unique products and customers. ShipperHQ makes it simple to create a long-term strategy for shipping, or make immediate changes. You can adjust shipping rates and options to suit the buying situation. Customers can be offered the best delivery options at checkout. This includes services such as in-store pickup, alternate pickup, and same-day shipping. You can also automate shipping rates from multiple shipping locations, define how products pack together, determine a customer's address type, and many other things to improve your shipping margins.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Arka No 
BigCommerce No 
Canopy No 
FedEx Ship Manager No 
FlavorCloud No 
Magento No 
Salesforce Agentforce Commerce No 
ShipCalm No 
Shopify No 
Shopify Plus No 
UPS Ready No 
WooCommerce No 
Zoey No 

Integrations

Arka Yes 
BigCommerce Yes 
Canopy Yes 
FedEx Ship Manager Yes 
FlavorCloud Yes 
Magento Yes 
Salesforce Agentforce Commerce Yes 
ShipCalm Yes 
Shopify Yes 
Shopify Plus Yes 
UPS Ready Yes 
WooCommerce Yes 
Zoey Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$50 per user per month
We’re so confident you’ll love the flexibility ShipperHQ provides over your ecommerce shipping rates and methods, we’ll let you try it FREE for 30 days!
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/store-engagement

Vendor Details

Company Name

ShipperHQ

Founded

2014

Country

United States

Website

shipperhq.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export No 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates Yes 
Shipment Tracking No 
Warehouse Management No 

Alternatives

Alternatives