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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.

Description

Experience real-time, tailored recommendations that drive revenue growth through effective cross-selling and up-selling strategies. Present the most pertinent products precisely when they are needed to maximize impact. Thanks to our advanced Machine Learning capabilities, boosting your sales has never been simpler. Everything you require is conveniently available in a single app. By leveraging sophisticated algorithms, you can significantly enhance your upsell and cross-sell opportunities. Stay ahead of your customers’ preferences by accurately suggesting products they are likely to purchase. Make informed, data-driven choices through in-depth analytics that reveal your customers' interests at any given time. Just download the app and allow predictive Machine Learning to operate seamlessly in the background while your conversion rates soar by as much as 25%. Elevate your upsell and cross-sell performance by recommending the most relevant items to your clients. Additionally, improve your customers’ experience with instantaneous suggestions, synonyms, auto-complete features, and personalized recommendations that cater to their needs.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Shopify No 

Integrations

Shopify Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/store-engagement

Vendor Details

Company Name

EPICA

Founded

2016

Country

United States

Website

recommendly.ai/

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

eCommerce Personalization

A/B Testing No 
Abandoned Cart Email No 
Dynamic Pricing No 
Offers & Discounts Notifications No 
Personalized Site Navigation No 
Product Recommendations No 
Reporting / Analytics No 
Social Insights No 

Alternatives

Alternatives

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