Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.
Description
Enhance your sales potential by creating product bundles that cater to specific phases of your customer's journey, unlocking additional revenue streams. Seize every opportunity to increase your sales through effective upselling and cross-selling strategies on product pages, collections, carts, and during checkout processes. This innovative system leverages AI-driven recommendations to elevate your cart value. Maximize every chance to present more offerings at pivotal moments throughout the buying process. From well-established companies to emerging startups, a wide range of brands have acknowledged how PickyStory's unique strategy fosters growth in order values. It serves as a comprehensive platform for eCommerce upselling, allowing you to craft personalized offers that encourage customers to explore more products and ultimately enhance their order values. Strategically upsell during crucial moments in your online store, utilizing a thorough approach that showcases deals at significant points within the customer experience. With effective storewide conversion tools at your disposal, you can ensure that no selling opportunity is overlooked. Furthermore, streamline your processes and boost sales through automated inventory management solutions and AI-generated deal creation, making it easier than ever to engage customers and drive revenue. By adopting these techniques, your business can remain competitive and responsive to customer needs.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
GemPages
No
PageFly
No
Shopify
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49.50 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/store-engagement
Vendor Details
Company Name
PickyStory
Country
United States
Website
pickystory.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No