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Description
To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.
Description
Tailored specifically for high-volume and Shopify Plus retailers, this system allows both you and your warehouse to minimize the time spent on order processing while decreasing the likelihood of errors. It generates picking lists, packing slips, invoices, and return forms in batches, enabling you to manage hundreds of documents simultaneously. The platform can be personalized with your own branding, tax configurations, translations, and additional features. By fulfilling orders in bulk, you can significantly enhance efficiency. Your fulfillment processes are seamlessly integrated with your store, automatically sending customers shipping notifications that include tracking information. Utilizing the picking list helps to mitigate packing mistakes in the warehouse, which can be costly. Stay organized with the use of order tags and robust filtering options, allowing for easy navigation and identification of orders awaiting processing. This ensures your team remains coordinated and informed, providing an outstanding experience for all customers—even amidst the management of hundreds or thousands of orders. With just a single click, you can print hundreds of documents simultaneously, streamlining your workflow. Additionally, the included pre-made documents and customizable template designer allow you to tailor your branding, order details, product selections, and more to suit your business needs. Furthermore, this comprehensive system promotes efficiency and accuracy, ensuring that your operations can scale effectively without sacrificing quality.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Shopify
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$29 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/store-engagement
Vendor Details
Company Name
ForsbergPlusTwo
Founded
2011
Country
Denmark
Website
www.forsbergplustwo.com/pages/orderlyprint
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
