Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.
Description
Enhancing your entire business can be achieved through effective order management solutions. Increase your conversion rates by offering more convenient fulfillment options that cater to customer preferences. Customers will appreciate an accurate and real-time delivery promise that outlines pick-up and delivery timeframes, shipping costs, and CO2 emissions, alongside web-to-store services for additional support when needed. OneStock stands out as the premier order management system that companies utilize to boost sales, streamline returns, and improve overall processes. With its innovative dynamic order orchestration technology, OneStock integrates product, location, and carrier data to determine the most efficient fulfillment path for each order, helping you minimize expenses while maximizing efficiency. Moreover, OneStock OMS gives you a comprehensive view of all products across various locations, making them accessible to customers through multiple channels, whether in-store, at your distribution center, or even while on the move or in production. By providing customers with complete access to stock, you create additional incentives for them to shop with you. Ultimately, this strategic approach not only enhances customer satisfaction but also fosters long-term loyalty.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
ACS
No
Adyen
No
Akeneo PIM
No
Aptos
No
CIMS
No
Infor CRM
No
Ingenico TETRA
No
Ingrid Delivery Platform
No
Intersoft Intelligent Shipper
No
Lengow
No
Integrations
ACS
Yes
Adyen
Yes
Akeneo PIM
Yes
Aptos
Yes
CIMS
Yes
Infor CRM
Yes
Ingenico TETRA
Yes
Ingrid Delivery Platform
Yes
Intersoft Intelligent Shipper
Yes
Lengow
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/store-engagement
Vendor Details
Company Name
OneStock
Country
France
Website
www.onestock-retail.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No