Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.
Description
Experience seamless integration with eSync. Achieve two-way synchronization to maintain accurate inventory levels effortlessly. With just a few clicks, you can connect and get started in no time! Link your cloud applications and multiple physical retail locations to enhance and automate your retail operations. No coding skills are required for a quick setup in just minutes. Effortlessly integrate your point of sale (POS), ERP, and eCommerce platforms to unlock features such as cross-channel product listings, inventory synchronization, product data management, order routing, and options for click-and-collect or in-store pickup. Begin your free trial now! Streamline your operations by automatically listing items from your point of sale (POS) and ERP systems across online platforms and marketplaces like eBay and Amazon. Boost your sales by increasing your product visibility across various channels. Prevent issues like double selling and stock shortages by synchronizing inventory data from your physical stores and warehouses with numerous online stores and accounts, including eBay and Amazon. As sales occur and new stock arrives, inventory levels will be updated in real-time across all platforms. This ensures your customers always have accurate information about product availability.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Amazon
No
BigCommerce
No
Clover
No
Lightspeed Retail
No
Lightspeed eCommerce
No
Revel Systems
No
Shopify
No
WooCommerce
No
eBay
No
Integrations
Amazon
Yes
BigCommerce
Yes
Clover
Yes
Lightspeed Retail
Yes
Lightspeed eCommerce
Yes
Revel Systems
Yes
Shopify
Yes
WooCommerce
Yes
eBay
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$49 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/store-engagement
Vendor Details
Company Name
Kosmos Central
Founded
2001
Country
United States
Website
www.kosmoscentral.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Integration
Dashboard
Yes
ETL - Extract / Transform / Load
No
Metadata Management
No
Multiple Data Sources
Yes
Web Services
Yes