Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

To effectively manage your inventory, along with customer and order information, you require a real-time overview presented through a user-friendly interface that can be accessed from both sales counters and mobile devices. Specialized tools not only facilitate recommendations for cross-selling and upselling but also help streamline processes for inventory management and task coordination, while offering versatile fulfillment options—like curbside pickup, in-store collection, and shipping from the store—along with returns management across various channels. The IBM Sterling Store Engagement platform empowers your store staff to deliver seamless omnichannel services, covering fulfillment, inventory oversight, task coordination, and customer support. Enhance the shopping experience by providing tailored recommendations that encourage additional purchases. Furthermore, obtain precise inventory location data and benefit from an efficient picking, packing, and shipping or collection process. Additionally, you can oversee and regulate employee activities and tasks, while also allowing for the convenient purchase and checkout of items in-store, eliminating the need for customers to wait in line. This comprehensive approach not only boosts operational efficiency but also significantly enhances customer satisfaction.

Description

Experience seamless integration with eSync. Achieve two-way synchronization to maintain accurate inventory levels effortlessly. With just a few clicks, you can connect and get started in no time! Link your cloud applications and multiple physical retail locations to enhance and automate your retail operations. No coding skills are required for a quick setup in just minutes. Effortlessly integrate your point of sale (POS), ERP, and eCommerce platforms to unlock features such as cross-channel product listings, inventory synchronization, product data management, order routing, and options for click-and-collect or in-store pickup. Begin your free trial now! Streamline your operations by automatically listing items from your point of sale (POS) and ERP systems across online platforms and marketplaces like eBay and Amazon. Boost your sales by increasing your product visibility across various channels. Prevent issues like double selling and stock shortages by synchronizing inventory data from your physical stores and warehouses with numerous online stores and accounts, including eBay and Amazon. As sales occur and new stock arrives, inventory levels will be updated in real-time across all platforms. This ensures your customers always have accurate information about product availability.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon No 
BigCommerce No 
Clover No 
Lightspeed Retail No 
Lightspeed eCommerce No 
Revel Systems No 
Shopify No 
WooCommerce No 
eBay No 

Integrations

Amazon Yes 
BigCommerce Yes 
Clover Yes 
Lightspeed Retail Yes 
Lightspeed eCommerce Yes 
Revel Systems Yes 
Shopify Yes 
WooCommerce Yes 
eBay Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/store-engagement

Vendor Details

Company Name

Kosmos Central

Founded

2001

Country

United States

Website

www.kosmoscentral.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Integration

Dashboard Yes 
ETL - Extract / Transform / Load No 
Metadata Management No 
Multiple Data Sources Yes 
Web Services Yes 

Alternatives

Alternatives

Octopus Bridge Reviews

Octopus Bridge

24Seven Commerce