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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Enhance your transformation journey by streamlining technology and reducing implementation challenges to achieve omnichannel order fulfillment options such as curbside pickup, buy online pickup in-store (BOPIS), and ship-from-store (SFS). Equip your business to optimize outcomes by tailoring business rules that align with your customer needs and corporate goals. By utilizing real-time inventory management, you can effectively allocate stock according to demand and control inventory turnover rates. IBM Sterling Order Management features a user-friendly interface and straightforward functionalities, allowing you to operate independently of IT support. Leverage customizable features for order capture that extend from real-time inventory to fulfillment, enabling customer experiences that drive sales and enhance profitability. The premier Sterling Order Management solution integrates seamlessly with Adobe Commerce, forming a leading partnership in the industry. IBM has developed innovative technology that facilitates the rapid and effortless connection between order management and commerce systems, ensuring your operations are both efficient and effective. This comprehensive solution positions your business to thrive in a competitive landscape.

Description

Join a diverse range of top retailers, franchises, and wholesalers who are opting for our acclaimed solutions to enhance their online and in-store sales. Elevate customer satisfaction and optimize your operational workflows with our SaaS click & collect BOPIS tool. Gain access to exclusive, real-time insights into customer demand for products across your entire retail network. Discover what items customers are seeking online and subsequently purchasing in physical stores. Identify immediate sales loss opportunities at both the product and store levels. Strategically plan your store and seasonal product offerings throughout your network. Designed specifically for retailers, franchises, and wholesalers, our platform aims to improve customer interactions while maximizing your inventory. Process orders directly from your store network to ensure quicker deliveries and lower shipping expenses. Drive in-store traffic from eager shoppers and benefit from real-time reporting on customer demand. This comprehensive approach allows businesses to adapt to changing market conditions and customer preferences seamlessly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce No 
Cin7 Orderhive No 
Google Business Profile No 
Google Cloud Platform No 
Harmony No 
Heartland Retail No 
Lightspeed Retail No 
Magento No 
Maropost Marketing Cloud No 
Microsoft Dynamics 365 No 
NetSuite No 
Pronto No 
Retail Express No 
ReturnPro Yes 
Salesforce Agentforce Commerce No 
Shopify No 
Shopify POS No 
Vend No 
WooCommerce No 
YANTRA Subscription Yes 

Integrations

BigCommerce Yes 
Cin7 Orderhive Yes 
Google Business Profile Yes 
Google Cloud Platform Yes 
Harmony Yes 
Heartland Retail Yes 
Lightspeed Retail Yes 
Magento Yes 
Maropost Marketing Cloud Yes 
Microsoft Dynamics 365 Yes 
NetSuite Yes 
Pronto Yes 
Retail Express Yes 
ReturnPro No 
Salesforce Agentforce Commerce Yes 
Shopify Yes 
Shopify POS Yes 
Vend Yes 
WooCommerce Yes 
YANTRA Subscription No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/order-management

Vendor Details

Company Name

stockinstore

Founded

2015

Country

Australia

Website

www.stockinstore.com

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

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