Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your transformation journey by streamlining technology and reducing implementation challenges to achieve omnichannel order fulfillment options such as curbside pickup, buy online pickup in-store (BOPIS), and ship-from-store (SFS). Equip your business to optimize outcomes by tailoring business rules that align with your customer needs and corporate goals. By utilizing real-time inventory management, you can effectively allocate stock according to demand and control inventory turnover rates. IBM Sterling Order Management features a user-friendly interface and straightforward functionalities, allowing you to operate independently of IT support. Leverage customizable features for order capture that extend from real-time inventory to fulfillment, enabling customer experiences that drive sales and enhance profitability. The premier Sterling Order Management solution integrates seamlessly with Adobe Commerce, forming a leading partnership in the industry. IBM has developed innovative technology that facilitates the rapid and effortless connection between order management and commerce systems, ensuring your operations are both efficient and effective. This comprehensive solution positions your business to thrive in a competitive landscape.
Description
By expertly coordinating your customer experience through scheduled appointments, virtual waiting lines, and expedited order collection, you can provide a service that is not only safe and convenient but also conveys a sense of premium quality. This approach will effectively increase foot traffic, boost sales, and foster customer loyalty, allowing patrons to effortlessly arrange appointments for in-store services, visits, and virtual offerings. An online booking platform specifically designed for retailers and banks can help retain walk-in customers by allowing them to join a digital queue, either through their phones, a host, or a kiosk, while receiving tailored updates about their wait times. Furthermore, store associates can efficiently monitor occupancy levels using various devices, ensuring a comfortable environment for all. Additionally, streamline online sales and enhance loyalty through convenient door-side and curbside pickups for online orders. With Qudini, your BOPIS (Buy Online, Pick Up In Store) customers can easily check in via phone, host, or kiosk, and receive timely notifications while your team prepares their orders for collection. This comprehensive solution not only improves customer satisfaction but also strengthens the overall shopping experience, leading to increased repeat visits.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/order-management
Vendor Details
Company Name
Qudini
Founded
2012
Country
United Kingdom
Website
www.qudini.com
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking