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Description
IBM Sterling Intelligent Promising is a versatile, AI-driven platform aimed at improving omnichannel retail effectiveness by providing reliable, clear, and economical order fulfillment solutions. Through its Promising service, the platform offers tailored delivery estimates by analyzing various fulfillment options in mere milliseconds, which allows retailers to showcase accurate promise dates on product listing pages, product detail pages, and during checkout, ultimately boosting digital conversion rates and minimizing cart abandonment. Additionally, the Inventory Visibility service grants businesses real-time insights into their inventory across the enterprise, enabling them to address peak demand periods, fine-tune safety stock levels, and prevent over-promising that could lead to lost sales opportunities. Meanwhile, the Optimization service utilizes sophisticated algorithms to harmonize established business rules with actual cost factors, including shipping and processing expenses, ensuring optimal fulfillment choices are made. This comprehensive approach not only enhances customer satisfaction but also drives efficiency in the retail supply chain.
Description
MW’s XRP WOM is an adaptable platform designed to streamline the order fulfillment process by setting up specific business parameters, validating orders, and applying unique company rules. It offers users the ability to monitor order statuses in real-time and effectively handles a variety of complex exceptions for both regional and global customers. By implementing XRP WOM, organizations can efficiently create and manage orders while also facilitating external portals that connect customers and suppliers to their internal systems, existing enterprise resource planning, and warehouse management systems, such as XRP WMS. The platform supports role-based permissions, allows for order creation through catalog browsing, and features multi-language capabilities along with comprehensive customer and user management options. Users can track orders, view real-time statuses of pending, on-hold, and shipped orders, and maintain visibility into customer order history, while also benefiting from customizable reporting options and the ability to download/upload orders in various formats. Moreover, the flexibility of XRP WOM makes it a powerful tool for businesses looking to enhance their operational efficiency and responsiveness to customer needs.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/products/intelligent-promising
Vendor Details
Company Name
Meade Willis
Country
United States
Website
meadewillis.com/xrp-web-order-management/
Product Features
Inventory Control
Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Product Features
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management