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Description
Enterprise content management (ECM) systems empower organizations to fully leverage the insights and knowledge contained within their various content forms. These systems facilitate the capture, storage, activation, analysis, and automation of business-related content, creating new opportunities from previously unstructured and inaccessible data. When content is managed effectively throughout the organization, it has the potential to foster customer engagement, streamline business processes, and improve collaborative efforts. In today’s digital landscape, content serves as a vital asset that drives and supports transformation initiatives. Additionally, it contains critical information regarding customers—encompassing their behaviors, sentiments, and overall value to the organization—but this knowledge can only be realized if the content is properly utilized. The aggregate content found across different repositories, file shares, and cloud storage within the enterprise embodies the collective intelligence and expertise of the organization, making it crucial for strategic decision-making and competitive advantage. Thus, recognizing and harnessing this content is essential for any business aiming to thrive in a data-driven world.
Description
Yext (NYSE: YEXT) offers a software platform that helps organizations deliver relevant, actionable answers everywhere their customers, employees, and partners look for information. Learn more at yext.com.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Canopy
No
Duda
No
Foursquare
No
Gimbal by Infillion
No
Google Business Profile
No
IBM Watson Studio
Yes
Magento
No
MetaLocator
No
Mosaic by MethodWorx
No
Olo
No
Integrations
Canopy
Yes
Duda
Yes
Foursquare
Yes
Gimbal by Infillion
Yes
Google Business Profile
Yes
IBM Watson Studio
No
Magento
Yes
MetaLocator
Yes
Mosaic by MethodWorx
Yes
Olo
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
IBM
Founded
1911
Country
United States
Website
www.ibm.com/cloud/automation-software/enterprise-content-management
Vendor Details
Company Name
Yext
Founded
2006
Country
United States
Website
www.yext.com
Product Features
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
Yes
SEO Management
Yes
Text Editor
Yes
Version Control
Yes
Video Content
Yes
Website Management
Yes
Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration Tools
Yes
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
Yes
Document Capture
No
Document Conversion
Yes
Document Delivery
Yes
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
Yes
Email Management
Yes
File Recovery
Yes
File Type Conversion
Yes
Forms Management
Yes
Full Text Search
Yes
Offline Access
Yes
Optical Character Recognition
Yes
Print Management
Yes
Version Control
Yes
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Product Features
Brand Management
Approval Process Control
Yes
Artwork Management
Yes
Asset Management
Yes
Change Management
Yes
Fulfillment Distribution
No
Project Management
No
Enterprise Search
AI / Machine Learning
Yes
Faceted Search / Filtering
Yes
Full Text Search
Yes
Fuzzy Search
Yes
Indexing
Yes
Text Analytics
Yes
eDiscovery
Yes
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
No
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Landing Page
A/B Testing
No
Analytics
Yes
Drag & Drop
Yes
Form Creation
No
Real Time Editing
Yes
Responsive
Yes
SEO Management
Yes
Templates
Yes
Location Intelligence
Behavioral Analytics
No
Data Visualization
Yes
Demographic Data
No
Geocoding
Yes
Geofencing
Yes
Location Tracking
Yes
Predictive Analytics
No
Trade Area Analysis
No
Marketing Analytics
A/B Testing
No
Campaign Management
Yes
Channel Attribution
Yes
Customer Journey Mapping
No
Dashboard
Yes
Performance Metrics
Yes
Predictive Analytics
No
ROI Tracking
Yes
Social Media Metrics
Yes
Website Analytics
Yes
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
SEO
A/B Testing
No
Artificial Intelligence (AI)
No
Auditing
No
Competitor Analysis
Yes
Content Management
Yes
Dashboard
Yes
Google Analytics Integration
Yes
Keyword Research Tools
No
Keyword Tracking
Yes
Link Management
No
Localization
Yes
Mobile Search Tracking
Yes
Rank Tracking
Yes
Revenue Management
No
User Management
Yes
Store Locator
Analytics
Yes
Automatic Location Detection
No
Directions
Yes
Distance Calculation
Yes
Event Promotions
Yes
Mapping
Yes
Product Search Filtering
Yes
Promotions / Coupons
Yes
Search
Yes
White Label
Yes
Web Analytics
Campaign Management
Yes
Conversion Tracking
Yes
Form Analytics
No
Goal Tracking
Yes
Keyword Tracking
Yes
Multiple Site Management
Yes
Pageview Tracking
Yes
Referral Source Tracking
Yes
Site Search Tracking
Yes
Time on Site Tracking
Yes
User Interaction Tracking
Yes
