Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
IAS, or After Sales, is an innovative platform that aims to revolutionize the management of after-sales services for businesses. By emphasizing creativity, ease of use, and effectiveness, IAS provides a wide-ranging collection of tools that digitize and optimize all aspects of customer service. This includes the ability to create engaging 2D and 3D catalogs for spare parts and to oversee user-friendly, customizable dashboards, thereby improving both the user experience and overall business efficiency.
With the integration of artificial intelligence, IAS introduces a suite of intelligent features such as sophisticated chatbots that facilitate real-time interactions, guided searches for spare parts, immediate access to important documents and orders, and personalized automated responses, all of which can be conveniently controlled from the back office.
Moreover, the platform's use of cloud technology guarantees secure and ubiquitous access to data while accommodating adaptable and scalable business operations. In doing so, IAS not only enhances customer satisfaction but also empowers companies to operate more effectively in a competitive marketplace.
Description
Avanta is a B2B commerce platform that prioritizes ERP integration for manufacturers, industrial firms, and wholesalers.
This innovative platform is tailored to address intricate B2B workflows, seamlessly linking digital sales, service, and after-sales operations directly to the ERP system.
Differentiating itself from standard e-commerce platforms, avanta comes equipped with a robust suite of B2B functionalities right from the start, enabling businesses to enhance critical sales and customer support processes without the need for extensive customization.
Furthermore, it is an open-source solution that can be implemented as SaaS, in the cloud, or on-premises.
Primarily catering to mid-market and enterprise-level companies, avanta is especially beneficial in sectors like mechanical engineering, plant engineering, tooling, chemicals, industrial components, and packaging.
The platform boasts a wide array of features, including B2B online shops, customer and service portals, PunchOut integrations (OCI / cXML), spare parts solutions, mobile applications, IoT automation, as well as integrated AI capabilities and bots, making it a comprehensive choice for businesses aiming to streamline their operations.
Overall, avanta provides a holistic approach to B2B commerce, enabling companies to thrive in an increasingly digital marketplace.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Akeneo PIM
No
Contentserv
No
HubSpot CRM
No
Informatica Data as a Service
No
Lobster_data
No
Microsoft Dynamics 365 Business Central
No
OAuth
Yes
Oracle API Management
No
Pimcore
No
Proalpha
No
Integrations
Akeneo PIM
Yes
Contentserv
Yes
HubSpot CRM
Yes
Informatica Data as a Service
Yes
Lobster_data
Yes
Microsoft Dynamics 365 Business Central
Yes
OAuth
No
Oracle API Management
Yes
Pimcore
Yes
Proalpha
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
€990/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Components Engine
Founded
2008
Country
Italy
Website
www.iaftersales.com
Vendor Details
Company Name
ECOPLAN E-Commerce GmbH
Founded
1993
Country
Germany
Website
www.ecoplan.com