Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
IAS, or After Sales, is an innovative platform that aims to revolutionize the management of after-sales services for businesses. By emphasizing creativity, ease of use, and effectiveness, IAS provides a wide-ranging collection of tools that digitize and optimize all aspects of customer service. This includes the ability to create engaging 2D and 3D catalogs for spare parts and to oversee user-friendly, customizable dashboards, thereby improving both the user experience and overall business efficiency.
With the integration of artificial intelligence, IAS introduces a suite of intelligent features such as sophisticated chatbots that facilitate real-time interactions, guided searches for spare parts, immediate access to important documents and orders, and personalized automated responses, all of which can be conveniently controlled from the back office.
Moreover, the platform's use of cloud technology guarantees secure and ubiquitous access to data while accommodating adaptable and scalable business operations. In doing so, IAS not only enhances customer satisfaction but also empowers companies to operate more effectively in a competitive marketplace.
Description
Enterprise Asset Management (EAM) encompasses the various software, systems, and services that an organization employs to effectively manage and enhance its physical, technological, and human resources across diverse business units and geographical areas. By implementing a structured approach to asset planning, operations, maintenance, and performance—including initiatives aimed at environmental sustainability—organizations can significantly boost productivity. Utilizing the STAR Asset Management software (EAM), users can efficiently oversee information related to vessels, onboard equipment, spare parts, and additional assets. The data regarding asset management is available in multiple levels of detail, complemented by key performance indicators (KPIs) and trend reports accessible through the STAR Analytics dashboards, thereby facilitating informed decision-making. This comprehensive approach ensures that organizations can respond dynamically to changing conditions and optimize resource allocation effectively.
API Access
Has API
Yes
API Access
Has API
No
Integrations
OAuth
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Components Engine
Founded
2008
Country
Italy
Website
www.iaftersales.com
Vendor Details
Company Name
Star Information Systems
Country
Norway
Website
www.sismarine.com
Product Features
Product Features
CMMS
Asset Tracking
No
Calibration Management
No
Inventory Control
No
Key & Lock Management
No
Mobile Access
No
Preventive Maintenance
No
Purchasing
No
Scheduling
No
Service History Tracking
No
Technician Management
No
Work Order Management
No
EAM
CMMS
No
Energy Management
No
Equipment Management
No
Facility Management
No
IT Asset Management
No
Inventory Management
No
Maintenance Management
No
Parts Management
No
Preventive Maintenance Scheduling
No
Software License Management
No
Warranty Management
No
Work Order Management
No
Marine
Accounting Management
No
Ballast Table
No
Barcodes
No
Boat Maintenance
Yes
Manufacturing/Supplier Pricebooks
No
Marina Management
No
Maritime Crew Management
Yes
Routing
No
Scheduling
No
Storage Management
No