Average Ratings 0 Ratings
Average Ratings 20 Ratings
Description
IAS, or After Sales, is an innovative platform that aims to revolutionize the management of after-sales services for businesses. By emphasizing creativity, ease of use, and effectiveness, IAS provides a wide-ranging collection of tools that digitize and optimize all aspects of customer service. This includes the ability to create engaging 2D and 3D catalogs for spare parts and to oversee user-friendly, customizable dashboards, thereby improving both the user experience and overall business efficiency.
With the integration of artificial intelligence, IAS introduces a suite of intelligent features such as sophisticated chatbots that facilitate real-time interactions, guided searches for spare parts, immediate access to important documents and orders, and personalized automated responses, all of which can be conveniently controlled from the back office.
Moreover, the platform's use of cloud technology guarantees secure and ubiquitous access to data while accommodating adaptable and scalable business operations. In doing so, IAS not only enhances customer satisfaction but also empowers companies to operate more effectively in a competitive marketplace.
Description
Partful is a 3D Explosion Parts Catalog and Work Instructions Platform.
Showcase your products and parts in stunning 3D. Let your customers and dealers instantly find the right parts and click to order in one exploded view. No more incorrect orders, only a superior customer experience.
From paperback catalogues to legacy, old-fashioned and slow static systems, Partful can completely replace them and take away your daily time wasters.
Our Work Instructions let you customise and provide your end users a unique training experience in stunning 3D. It allows your end users to instantly find the right instructions and steps. Say goodbye to digging through stacks of PDF manuals trying to match things up. Say hello to an immersive training experience at your fingertips.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
BigCommerce
No
OAuth
Yes
Salesforce
No
Shopify
No
Teamcenter
No
Zuper
No
Integrations
BigCommerce
Yes
OAuth
No
Salesforce
Yes
Shopify
Yes
Teamcenter
Yes
Zuper
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
Essential, Standard (Order form), Accelerate (Full e-commerce), Market Leader (Enterprises)
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Components Engine
Founded
2008
Country
Italy
Website
www.iaftersales.com
Vendor Details
Company Name
Partful
Founded
2017
Country
United Kingdom
Website
partful.io
Product Features
Product Features
Engineering
2D Drawing
No
3D Modeling
No
Chemical Engineering
No
Civil Engineering
No
Collaboration
No
Design Analysis
No
Design Export
No
Document Management
No
Electrical Engineering
No
Mechanical Engineering
No
Mechatronics
No
Presentation Tools
No
Structural Engineering
No
Work Instructions
Branding & Style Sheets
Yes
Content Management System
Yes
Drag and Drop
No
Dynamic Tags
No
Employee Feedback
No
Guide Approval Workflows
No
Media Editor
No
Multi-Brand Publishing
No
Rich Text Editor
No
SSO (SAML)
Yes
Translations
Yes
User Management
Yes
Version Control
No