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features
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support

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Description

Hotellistat presents a comprehensive All.In.One. RMB (Revenue Market & Business Intelligence) solution tailored to meet all your revenue management, business intelligence, reputation management, and social media needs, eliminating the hassle of juggling multiple systems. With Hotellistat, you can utilize a single platform that encompasses all aspects of digital market positioning and revenue management, streamlining your operations. Our cutting-edge RMB system not only saves you time but also reduces costs, aligning perfectly with our vision of a unified system designed to oversee every facet of hotel management and analytics. By offering an all-in-one solution, we ensure that each component is tightly integrated, making your experience as smooth as possible. Bid farewell to fragmented management systems as you transition to our centralized solution, which keeps you consistently ahead in the industry. This innovative approach to revenue management, directly sourced from the rate-shopper, optimizes efficiency by minimizing extra tasks in the PMS. The future of hotel management is here, promising to revolutionize the way you operate.

Description

ICIboT can be used as a standalone product to manage guest engagement from beginning to end. The online guest service portals allow you to take new orders and manage guest inquiries. You can serve your guests in any area, such as the lobby and kiosks, by using real-time, multilingual, and multi-platform technology. You can satisfy your customers, increase customer loyalty, and increase your revenues with one product. ICIboT increases hotel revenue and improves guest satisfaction. ICI promotes your hotel on guests' phones during the pre-stay, post-stay and post-stay periods. It also sells your services and acts as a new sales platform that allows guests to choose your hotel. ICI's multi-platform support will help you increase your repeat guests and your revenue. We integrate with your PMS/CRM, ERP, and Analytics systems to ensure guest satisfaction. Please contact us to learn more about our new guest expertise program.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AWS Backup No 
Azure Application Gateway No 
Clock PMS+ Yes 
Facebook Yes 
FairPlanner Yes 
Google No 
Google Ads Yes 
Google Analytics Yes 
Infor CRM Yes 
Instagram Yes 
Mews Yes 
Opera Yes 
PayPal Checkout No 
Rezlynx Yes 
Stripe Corporate Card No 
Telegram No 
YouTube Yes 
apaleo Yes 
ibelsa.rooms Yes 
protel MICE Yes 

Integrations

AWS Backup Yes 
Azure Application Gateway Yes 
Clock PMS+ No 
Facebook No 
FairPlanner No 
Google Yes 
Google Ads No 
Google Analytics No 
Infor CRM No 
Instagram No 
Mews No 
Opera No 
PayPal Checkout Yes 
Rezlynx No 
Stripe Corporate Card Yes 
Telegram Yes 
YouTube No 
apaleo No 
ibelsa.rooms No 
protel MICE No 

Pricing Details

€99 per month
Free Trial No 
Free Version No 

Pricing Details

5usd/per room/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hotellistat

Founded

2015

Country

Germany

Website

www.hotellistat.com

Vendor Details

Company Name

icibot

Founded

2016

Country

Turkey

Website

icibot.com/en/

Product Features

Revenue Management

Competitor Analysis No 
Dynamic Pricing No 
For Airlines No 
For Hospitality Industry No 
Forecasting No 
Inventory Control No 
Price Optimization No 
Recommendation Engine No 
Yield Management No 

Product Features

Customer Engagement

Analytics Yes 
Churn Management Yes 
Communication Management Yes 
Community Management Yes 
Content Syndication Yes 
Feedback Collection Yes 
Gamification Yes 
Live Chat Yes 
Video Content Yes 

Customer Experience

Action Management Yes 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management Yes 
Text Analysis No 
Trend Analysis No 

Customer Loyalty

CRM Yes 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal Yes 
Membership Management Yes 
No-Card Loyalty System Yes 
Referral Tracking Yes 
Rewards Management Yes 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management Yes 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

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