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Description
The HotelEYE Platform enhances guest satisfaction and enables hotels to achieve operational excellence seamlessly. Featuring two distinct applications tailored for staff and guests, HotelEYE serves as a comprehensive solution for all hotel-related requirements. We offer a variety of plans and pricing options, allowing you to customize features based on your specific needs and duration. We encourage you to reach out and discuss any questions or concerns you may have. Reception staff can efficiently track and respond to all guest issues in real-time, ensuring prompt service. Additionally, housekeepers can easily update the reception on completed tasks in each room with just a single click. You can also promote attractive offers to your guests, which can significantly boost your sales, as everyone appreciates a good deal. Furthermore, updating your hotel’s menu to showcase popular dishes and seasonal specials can be done effortlessly with just a button press. In this way, HotelEYE not only streamlines operations but also enhances the overall guest experience.
Description
IntuitiveStay is a web-based guest feedback and staff performance platform for independent hospitality operators. No app. No hardware. A QR code in the room, a 60-second web form and a real-time dashboard.
Guest responses feed into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition. Low scores trigger instant red alerts. High scores route guests toward public review platforms automatically.
Direct Booking Win-Back sends personalised follow-up emails to returning guests who opt in during their stay, inviting them to book direct next time. Each email routes through a tracked link before redirecting to the property's booking page. Commission recovery is tracked per property.
Monthly anonymous staff surveys run across six sentiment areas. Composite scores only surface once five or more responses are submitted. Flight risk detection flags declining team scores before they become resignations.
Service Signature is a portable EI credential for hospitality staff built from verified guest nominations. Bronze through Platinum. The credential belongs to the staff member permanently regardless of where they work.
Free plan available. Paid plans from £27.99/month. No contracts. No per-user fees. Built for independent operators. Not for chains.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Zapier
No
Pricing Details
$400 one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
£34.99
Free Plan - £0.00
HomeHost (For Airbnb owners) £27.99/mo
HomeHost Plus £59.99/mo
Host Plan £34.99/mo
Partner Plan £79.99/mo
Founder Plan £189.99/mo
Additional Properties £25/mo
HomeHost (For Airbnb owners) £27.99/mo
HomeHost Plus £59.99/mo
Host Plan £34.99/mo
Partner Plan £79.99/mo
Founder Plan £189.99/mo
Additional Properties £25/mo
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ATKEN Techniki
Founded
2010
Country
Greece
Website
www.hoteleye.eu/
Vendor Details
Company Name
IntuitiveStay
Founded
2026
Country
United Kingdom
Website
www.intuitivestay.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Reputation Management
Campaign Management
No
Gamification
Yes
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
No
Social Media Monitoring
No
White Label
Yes