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Description
HotelX is an advanced digital platform tailored for the hotel industry, offering a wide range of software functionalities. It seamlessly connects all stakeholders—including businesses, individuals, devices, data, and processes—in real time. This platform facilitates online bookings and fosters collaboration among guests, hoteliers, travel agencies, and corporate clients. One of its standout features is the Guest App, which empowers hotel guests to utilize services effortlessly, anytime and anywhere. Additionally, HotelX enhances hotel operations with a smart mobile property management system (PMS), streamlining check-ins, check-outs, housekeeping, and the management of multiple points of sale through efficient integration. The management application is designed to boost operational efficiency, allowing your teams to concentrate on providing exceptional customer service to guests. Users can access actionable performance reports directly from their smartphones, and the implementation of digital payments helps mitigate cash leakage and associated risks. Ultimately, HotelX transforms the hospitality experience for both providers and guests alike, ensuring a more efficient and enjoyable stay.
Description
Address staff shortages by enabling guests to utilize their own smartphones for check-in, giving them more freedom to explore and enjoy hotel facilities. Enhance guest safety and reduce operational expenses with Zaplox’s bespoke branded app, which features contactless check-in/checkout, mobile key access, and mobile payment options. By collaborating effectively with various hotel systems vendors, Zaplox ensures seamless integration with top property management systems, BLE locks, payment solutions, and other hotel technologies. This partnership allows your hotel to achieve both cost savings and a more efficient deployment process. Whether you manage a city hotel, resort, or casino, Zaplox offers a tailored solution that fits your needs. Our contactless solutions, including mobile check-in and keys, are designed to scale, making them perfect for both large hotel chains and independent establishments. Guests can skip the lines at the front desk and easily check in and print their key cards using the Zaplox self-service kiosk, available around the clock, ensuring a hassle-free experience. This innovative approach not only enhances guest satisfaction but also optimizes hotel operations by streamlining the check-in process.
API Access
Has API
No
API Access
Has API
No
Integrations
Adyen
No
Maestro PMS
No
Oracle Hospitality Reporting and Analytics
No
Shift4
No
Integrations
Adyen
Yes
Maestro PMS
Yes
Oracle Hospitality Reporting and Analytics
Yes
Shift4
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
IFCA MSC
Country
Malaysia
Website
ifca.asia/solution-hotelx/
Vendor Details
Company Name
Zaplox
Founded
2010
Country
Sweden
Website
zaplox.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
