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Description
HotelX is an advanced digital platform tailored for the hotel industry, offering a wide range of software functionalities. It seamlessly connects all stakeholders—including businesses, individuals, devices, data, and processes—in real time. This platform facilitates online bookings and fosters collaboration among guests, hoteliers, travel agencies, and corporate clients. One of its standout features is the Guest App, which empowers hotel guests to utilize services effortlessly, anytime and anywhere. Additionally, HotelX enhances hotel operations with a smart mobile property management system (PMS), streamlining check-ins, check-outs, housekeeping, and the management of multiple points of sale through efficient integration. The management application is designed to boost operational efficiency, allowing your teams to concentrate on providing exceptional customer service to guests. Users can access actionable performance reports directly from their smartphones, and the implementation of digital payments helps mitigate cash leakage and associated risks. Ultimately, HotelX transforms the hospitality experience for both providers and guests alike, ensuring a more efficient and enjoyable stay.
Description
Semper Software provides a complete solution for managing accommodations of any size, as well as restaurants, pubs, and coffee shops. Our robust Property Management System (PMS) allows for flexible implementation options, whether cloud-based or local. We offer a fully integrated suite that includes Reservations Management, Point of Sale (POS), Stock Control, Conference Management, Payment processing, and accounting integration. What sets us apart is our commitment to enhancing the guest experience through a guest-centered approach. Our integrated Customer Relationship Management (CRM) system features various modules designed for guests, such as the ability to check in and out electronically, access their accounts online from a mobile device, submit service requests, settle bills, and even complete check-outs seamlessly. This innovative design aims to elevate the overall experience for guests. Additionally, we facilitate increased bookings through one of the most expansive online programs available, connecting you to a multitude of major booking platforms worldwide. For dining establishments, coffee shops, souvenir shops, and pubs, we provide a cohesive system that encompasses everything from POS and stock management to accounting functions. Our strong emphasis on mobile solutions not only streamlines operations but also reduces expenses related to staffing and hardware. Ultimately, we strive to transform the way venues operate and engage with their guests.
API Access
Has API
API Access
Has API
Integrations
RoomPriceGenie
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
IFCA MSC
Country
Malaysia
Website
ifca.asia/solution-hotelx/
Vendor Details
Company Name
Semper
Country
South Africa
Website
www.semper.co.za/
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental