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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Every organization, whether in the public or private sector, must implement a 'control panel' for their software applications to effectively manage their digital transformation journey. This solution offers comprehensive lifecycle support that aids businesses in automating various operations such as service provisioning, billing, customer management, and onboarding of new services. It provides a distinctive combination of on-premises and cloud solutions accessible through a unified interface. As a Microsoft CSP™, it allows the sale of individual billable service bundles efficiently. Our 'private cloud control panel' positions the cloud in proximity to your data, whether it resides on-site or in your dedicated data center. Envision it as your personal Office 365™ for managing Microsoft applications, or as a versatile Azure™ or AWS™ platform for your virtual machines, along with a centralized control panel for numerous other applications. The solution also features a single programmable access channel through an extensive REST API, ensuring a streamlined experience. Additionally, users benefit from a consolidated audit trail that tracks all control activities conducted, enhancing accountability and transparency. This combination of features positions organizations to thrive in an increasingly digital landscape.

Description

Most tasks involving operations, support, and troubleshooting carried out by Microsoft staff and their sub-processors typically do not necessitate access to customer data. In those infrequent instances where such access becomes necessary, Customer Lockbox for Microsoft Azure offers a system through which customers can evaluate and either approve or deny requests for access to their data. This feature is particularly utilized when a Microsoft engineer requires access to customer data, either due to a support ticket initiated by the customer or a problem detected by Microsoft itself. Activity logs serve to document Customer Lockbox interactions, which can be accessed in the Azure portal by selecting Activity Logs, allowing for a review of auditing information linked to these requests. Users have the option to filter the logs to find specific actions. Furthermore, a new baseline control (3.13) has been introduced in the Azure Security Benchmark, addressing the relevance of Customer Lockbox. This enhancement enables customers to leverage the benchmark to assess the applicability of Customer Lockbox for their services effectively. By doing so, organizations can ensure they maintain a high standard of data security and compliance.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Microsoft Azure Yes 
Azure API Management No 
Azure App Service No 
Azure Container Registry No 
Azure Data Factory No 
Azure Functions No 
Azure Monitor No 
Azure SQL Database No 
Azure Storage No 
Azure Synapse Analytics No 
Azure Virtual Machines No 
Microsoft 365 Yes 
Microsoft Entra ID Yes 
Microsoft Exchange Yes 
Microsoft Hyper-V Yes 
Microsoft SharePoint Yes 
Site.pro Yes 
Skype Yes 
VMware Cloud Yes 

Integrations

Microsoft Azure Yes 
Azure API Management Yes 
Azure App Service Yes 
Azure Container Registry Yes 
Azure Data Factory Yes 
Azure Functions Yes 
Azure Monitor Yes 
Azure SQL Database Yes 
Azure Storage Yes 
Azure Synapse Analytics Yes 
Azure Virtual Machines Yes 
Microsoft 365 No 
Microsoft Entra ID No 
Microsoft Exchange No 
Microsoft Hyper-V No 
Microsoft SharePoint No 
Site.pro No 
Skype No 
VMware Cloud No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Hosting Controller

Country

Canada

Website

hostingcontroller.com

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

docs.microsoft.com/en-us/azure/security/fundamentals/customer-lockbox-overview

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