Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
The top-selling telephone systems currently dominating the UK market are the Horizon Hosted Cloud system and the Panasonic NS-700 Office system, both recognized for their exceptional performance. The Horizon Hosted Telephony operates as a Cloud-based solution, utilizing remote Data Centres for switching equipment and employing VoIP technology for calls made over the Internet. Each of these systems includes complimentary Polycom VVX 411 handsets over a three-year contract, provided you opt for one of our specialized VoIP services for Internet connectivity. This can include a Converged voice and data circuit that allocates a portion of bandwidth specifically for voice use, ensuring consistently high-quality audio, even when data usage is high. Typically, businesses can expect significant reductions in both initial investments and ongoing expenses while gaining access to cutting-edge features. Overall, these systems not only enhance communication efficiency but also contribute to improved cost management for organizations.
Description
Sabienzia revolutionizes telephony by transforming it into intelligent communication, enabling businesses to make data-driven decisions based on metrics, context, and meaning, all while streamlining workflows through automation. With over ten years of experience in offering cloud telephony solutions, Sabienzia enhances customer service for established firms in the travel, automotive, and e-commerce industries around the globe, utilizing a completely GDPR-compliant infrastructure that is entirely hosted in Europe, ensuring the highest level of PCI security. In just a few minutes, you can establish a fully customizable cloud-based customer service system to effectively engage with your international audience. Our goal is to create a centralized platform that empowers your users to deliver a more personalized, meaningful, and empathetic experience to customers from any location. You can initiate the cloud contact center solution for your business in just one minute without any installations required. By leveraging the appropriate channels and metrics, you can maintain a closer connection with your customers, remote agents, and employees, fostering a more collaborative environment. This seamless integration allows for improved communication and service efficiency, ultimately leading to enhanced customer satisfaction.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Freshdesk
No
Microsoft 365
Yes
Microsoft Outlook
Yes
Salesforce
No
Zendesk
No
Integrations
Freshdesk
Yes
Microsoft 365
No
Microsoft Outlook
No
Salesforce
Yes
Zendesk
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€10 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Horizon Telecom
Founded
2012
Country
United Kingdom
Website
www.horizontelecom.co.uk/our-telephone-systems/
Vendor Details
Company Name
Sabienzia Technologies
Founded
2009
Country
Germany
Website
sabienzia.com
Product Features
Business Phone Systems
Call Logging
No
Call Monitoring
No
Call Recording
No
Call Routing
No
Employee Directory
No
IVR / Voice Recognition
No
Mobile Access
No
Virtual Call Center
No
Web Conferencing
No
Business VoIP
Call Parking
No
Call Recording
No
Contact Management
No
Encryption
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
No
Cloud PBX
Call Recording
No
Call Routing
No
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Virtual Extensions
No
Web Conferencing
No
Product Features
Cloud PBX
Call Recording
Yes
Call Routing
Yes
IVR / Voice Recognition
Yes
Ring Groups
No
SIP Trunking
No
Virtual Extensions
Yes
Web Conferencing
No
Telephony
Auto-Dialer
No
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
No
IVR / Voice Recognition
Yes
Inbound Reporting
No
Outbound Reporting
No
Predictive Dialer
No
Telemarketing Management
No
VoIP
Yes
Voice & Data Integration
No