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Average Ratings 3 Ratings

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features
design
support

Description

The Horizon hosted phone system is a comprehensive solution for business communication, offering a wide array of both fixed and mobile telephony functions through a user-friendly web interface. As the leading cloud telephony option available today, Horizon boasts an extensive feature set designed to cater to the needs of businesses of all sizes and structures. Cavendish has been a pioneer in providing the Horizon system, accumulating significant expertise in its setup, installation, training, and support for various phone system configurations that contemporary businesses demand. With the capability to implement auto attendant features, businesses can streamline call routing by presenting callers with menu options. Additionally, users can access their phone number and customize settings from any enabled device within the organization, enhancing flexibility and efficiency in communication. This adaptability makes Horizon an invaluable asset for modern companies aiming to optimize their telephony solutions.

Description

Affordable phone and SMS service for small businesses. Why spend a lot on a phone solution for your small business? Everyone can use a phone system. TeliDesk, a self-serve platform, can be configured within 15 minutes. Avoid complicated phone systems that take a long time to configure. You are in control of your business, and that includes your phone service. Virtual Office allows you to create your own telecom solution, based on what you need. You can make changes online, anywhere and anytime. Log in and get started! You save more the more you call. As your business grows, so does your discount. Automatic payments by credit card, PayPal or debit card. You prefer to pay in cash? No problem. Virtual Office is a unique service that allows you to choose where your calls will ring. You can send calls to any phone using our easy-to-use interface.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

3CX Yes 
Cisco Secure Cloud Analytics Yes 
Cloud9 Yes 
Gamma Yes 
InVentry Yes 
MiCloud Connect Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Obihai Yes 
Skype Yes 

Integrations

3CX No 
Cisco Secure Cloud Analytics No 
Cloud9 No 
Gamma No 
InVentry No 
MiCloud Connect No 
Microsoft 365 No 
Microsoft Outlook No 
Microsoft Teams No 
Obihai No 
Skype No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$9.95/user/month
Unlimited Seat at $9.95/user/month
Value Pack A - $59.95, 8 line, 99 Users
Value Pack B - $99.95, 12 line, 99 Users
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cavendish

Country

United Kingdom

Website

www.cavcoms.com/horizon/

Vendor Details

Company Name

TeliDesk

Founded

2010

Country

United States

Website

www.telidesk.com

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking No 
Virtual Extensions Yes 
Web Conferencing Yes 

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