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Average Ratings 0 Ratings
Description
Automatic time tracking, screenshots and activity reports, task tracking, project cost, and timesheets can help you get visibility. Automatic time tracking allows you to create accurate timesheets. HiveDesk client app automatically tracks the time that remote and work-from-home employees spend working on your projects. It works on all desktop platforms: Windows, Mac, and Linux. Activity report allows you to monitor output. Each team member can be measured for their active and inactive hours. Tracking productive and non-productive hours spent on projects will increase accountability. You can create tasks and assign them to your team members. HiveDesk clients allow team members to see the projects when they log in to track their time. You can track tasks by their status and due dates. At random intervals, take screenshots of your employeeβs computer. These screenshots can be used to verify employees' work, back up timesheets, and build trust with clients. Give feedback and increase productivity for remote and work-from-home employees.
Description
MacInPro provides a streamlined approach to generating invoices and timesheets; simply select the relevant tasks or projects, and the required document is ready for you. With support available within minutes, MacInPro ensures that assistance is always at hand. Its ticketing feature gathers data from various sources and presents it on one easy-to-read page, eliminating the need to manage multiple emails, calls, and chat logsβnow all essential work information is consolidated in one robust platform. In addition, MacInPro is equipped with a comprehensive task management system that allows users to create tasks, delegate them to team members, group them into projects, and track the time allocated to each task. This data is effortlessly exportable as a timesheet. Moreover, MacInPro enables the creation of a repository of reusable content and automates the resolution of frequently encountered user issues. Feedback from users regarding their interactions with your team can also be solicited, allowing you to leverage this information to enhance the overall customer experience. By utilizing MacInPro, teams can work more efficiently and effectively, ultimately leading to improved productivity and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$15 per month
Free Trial
No
Free Version
No
Pricing Details
$9.25 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HiveDesk
Founded
2010
Country
United States
Website
www.hivedesk.com
Vendor Details
Company Name
Macinpro
Website
macinpro.com
Product Features
Task Management
Collaboration
No
Create Subtasks
Yes
Gamification
Yes
Gantt Charts
No
Mobile Access
Yes
Percent-Complete Tracking
No
Progress Tracking
Yes
Recurring Tasks
No
Reporting/Analytics
Yes
Spreadsheet View
Yes
Task Board View
Yes
Task Planning
Yes
Task Scheduling
No
Task Tracking
Yes
Time Tracking
Yes
To-Do List View
Yes
Time Tracking
Automatic Time Capture
Yes
Billable & Non-Billable Hours
No
Billing & Invoicing
No
Employee Database
No
Expense Tracking
No
Mobile Time Tracking
No
Multiple Billing Rates
No
Offline Time Tracking
No
Online Time Tracking
No
Overtime Calculation
No
Time per Project Reporting
No
Timesheet Management
Yes
Vacation / Leave Tracking
No
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
Yes
Virtual Assistant
No
Workflow Management
No