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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Automatic time tracking, screenshots and activity reports, task tracking, project cost, and timesheets can help you get visibility. Automatic time tracking allows you to create accurate timesheets. HiveDesk client app automatically tracks the time that remote and work-from-home employees spend working on your projects. It works on all desktop platforms: Windows, Mac, and Linux. Activity report allows you to monitor output. Each team member can be measured for their active and inactive hours. Tracking productive and non-productive hours spent on projects will increase accountability. You can create tasks and assign them to your team members. HiveDesk clients allow team members to see the projects when they log in to track their time. You can track tasks by their status and due dates. At random intervals, take screenshots of your employee’s computer. These screenshots can be used to verify employees' work, back up timesheets, and build trust with clients. Give feedback and increase productivity for remote and work-from-home employees.

Description

MacInPro provides a streamlined approach to generating invoices and timesheets; simply select the relevant tasks or projects, and the required document is ready for you. With support available within minutes, MacInPro ensures that assistance is always at hand. Its ticketing feature gathers data from various sources and presents it on one easy-to-read page, eliminating the need to manage multiple emails, calls, and chat logsβ€”now all essential work information is consolidated in one robust platform. In addition, MacInPro is equipped with a comprehensive task management system that allows users to create tasks, delegate them to team members, group them into projects, and track the time allocated to each task. This data is effortlessly exportable as a timesheet. Moreover, MacInPro enables the creation of a repository of reusable content and automates the resolution of frequently encountered user issues. Feedback from users regarding their interactions with your team can also be solicited, allowing you to leverage this information to enhance the overall customer experience. By utilizing MacInPro, teams can work more efficiently and effectively, ultimately leading to improved productivity and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$15 per month
Free Trial No 
Free Version No 

Pricing Details

$9.25 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HiveDesk

Founded

2010

Country

United States

Website

www.hivedesk.com

Vendor Details

Company Name

Macinpro

Website

macinpro.com

Product Features

Task Management

Collaboration No 
Create Subtasks Yes 
Gamification Yes 
Gantt Charts No 
Mobile Access Yes 
Percent-Complete Tracking No 
Progress Tracking Yes 
Recurring Tasks No 
Reporting/Analytics Yes 
Spreadsheet View Yes 
Task Board View Yes 
Task Planning Yes 
Task Scheduling No 
Task Tracking Yes 
Time Tracking Yes 
To-Do List View Yes 

Time Tracking

Automatic Time Capture Yes 
Billable & Non-Billable Hours No 
Billing & Invoicing No 
Employee Database No 
Expense Tracking No 
Mobile Time Tracking No 
Multiple Billing Rates No 
Offline Time Tracking No 
Online Time Tracking No 
Overtime Calculation No 
Time per Project Reporting No 
Timesheet Management Yes 
Vacation / Leave Tracking No 

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant No 
Workflow Management No 

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