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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Heymarket empowers businesses to engage with their customers across various messaging platforms through a unified inbox. Designed with teams in mind, Heymarket is a business texting solution that allows for quick setup and seamless integration of essential tools to enhance customer relationship management. With customers reaching out via SMS, Facebook, WhatsApp, and other channels, it's crucial to meet them where they are. The Heymarket app provides omnichannel messaging capabilities, enabling businesses to connect with clients directly on their mobile devices. Utilizing text messaging is proven to be significantly more effective than many other communication methods, boasting a remarkable 98% open rate and an impressive reply rate exceeding 50%. Heymarket enables organizations to leverage this powerful communication channel efficiently, catering to businesses of all sizes with its texting service. Combining top-notch security features with exceptional productivity, Heymarket allows for message routing and assignment to the appropriate team members, facilitates real-time collaboration through private messaging, and accelerates the pace of two-way conversations. This innovative platform not only enhances customer engagement but also streamlines internal communication processes for improved overall efficiency.

Description

Extend a warm welcome by sending tailored messages to the right opportunities and generating leads effectively. Streamline your greeting process by automating welcome messages, allowing you to attract and gather customer information for easier follow-up and contact. Delegate tasks to the appropriate team members, enabling quick and professional interactions through the use of message templates, multimedia buttons, and product details, while incorporating emojis to foster engaging relationships. Centralize customer data from various channels into a single platform for better management. Organize customers into distinct groups based on your specific needs and business model for targeted outreach. Enhance your business operations by establishing multiple automated workflows or customer interaction strategies, ensuring that you provide a high-quality experience that is informed by behavioral tracking. Evaluate your conversations and customer insights through analysis by time, tags, or agents, which will aid in refining your customer service approach and ultimately drive sales growth. By leveraging these strategies, you can create a seamless experience that not only meets but exceeds customer expectations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aircall Yes 
Axis LMS Yes 
Clio Yes 
Facebook Yes 
Google Docs Yes 
Google Drive Yes 
Help Scout Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Integrately Yes 
Microsoft Teams Yes 
Salesforce Yes 
Slack Yes 
Topbox Yes 
Twilio Yes 
WhatsApp Yes 
WordPress Yes 
Wufoo Yes 
Zapier Yes 
Zendesk Yes 

Integrations

Aircall No 
Axis LMS No 
Clio No 
Facebook No 
Google Docs No 
Google Drive No 
Help Scout No 
HubSpot CRM No 
HubSpot Customer Platform No 
Integrately No 
Microsoft Teams No 
Salesforce No 
Slack No 
Topbox No 
Twilio No 
WhatsApp No 
WordPress No 
Wufoo No 
Zapier No 
Zendesk No 

Pricing Details

$49 per month
Free Trial Yes 
Free Version No 

Pricing Details

$9.59 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Heymarket

Country

United States

Website

www.heymarket.com

Vendor Details

Company Name

VietnamBiz

Founded

2013

Country

Viet Nam

Website

subiz.com

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

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