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Average Ratings 0 Ratings
Description
HeyOne is a cloud-based software solution designed specifically for dealers of forklifts and industrial equipment, rental services, and maintenance teams. This platform merges a product website and lead management inbox with comprehensive CRM workflows to handle customer inquiries, equipment configurations, quotes, approvals, orders, and payment schedules efficiently. Teams have the ability to associate deliveries with specific machines and their serial numbers, monitor hour-meter readings, document service histories, track maintenance schedules based on operational hours, and delegate repairs through technician work orders. A dedicated customer portal allows each client to access their fleet details, quotes, and service documentation seamlessly. The system also consolidates inquiries from website chats, forms, Facebook, Zalo, and phone hotlines into a unified queue, while providing catalog pages showcasing various equipment models. Additionally, its AI-powered assistant named Mira can create drafts for quotes, contacts, and notes, which can then be reviewed, integrating with ChatGPT and Claude through the MCP. Furthermore, users have the flexibility to export data in Excel format for further analysis or record-keeping. This comprehensive approach ensures that all aspects of customer interaction and equipment management are streamlined for optimal efficiency.
Description
Engineered specifically for equipment dealers rather than repurposed from the automotive industry, most DMS solutions in Australia have their origins in car dealerships. In contrast, MDMS is meticulously crafted to reflect the actual processes involved in selling and servicing equipment: it offers configured quotes that provide real-time margin visibility, dealer-configured build orders that pause tasks until all necessary parts are available, hour-meter-driven service management, and a comprehensive asset passport that tracks every purchase order, build, service job, rental agreement, warranty claim, and meter reading for the entire lifespan of each unit.
This all-in-one platform encompasses the complete dealer lifecycle. It features a visual sales pipeline that clearly delineates each stage (Discovery → Won/Lost), a CPQ system with historical version tracking and public tokenized customer acceptance, serialized unit inventory with pre-delivery inspections, rapid parts searching with backorder capabilities and fitment queries, as well as efficient workshop scheduling and job costing. Additionally, it covers rental transactions, purchasing processes supported by a three-way match, supplier payment runs through ABA file exports, customer statements, and real-time profit and loss tracking based on invoice and payment information. The seamless integration of these features ensures that equipment dealers can operate more efficiently and effectively.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
ChatGPT
Yes
Claude
Yes
Facebook
Yes
Model Context Protocol (MCP)
Yes
Xero
No
Zalo
Yes
Integrations
ChatGPT
No
Claude
No
Facebook
No
Model Context Protocol (MCP)
No
Xero
Yes
Zalo
No
Pricing Details
$120/month
Web + CRM is $120/month per company and includes 5 people. Complete is $150/month for 10 people; Complete + Website is $220/month for 10 people. Annual prepayment discounts are 10% for one year or 20% for two years; taxes are extra. Additional users cost $75/month per pack of five.
Free Trial
Yes
Free Version
No
Pricing Details
$59/month
Price per module
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
TFV Industries
Founded
2026
Country
Vietnam
Website
heyone.app
Vendor Details
Company Name
Modern DMS
Founded
2024
Country
Australia
Website
moderndms.com.au
Product Features
Equipment Rental
Asset Tracking
No
Barcoding
No
Billing and Invoicing
No
Customer Management
No
Inventory Management
No
Maintenance Management
No
Order Management
No
Reservations Management
No
Utilization Reporting
No
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Dealership Management
Accounting
Yes
Auto Dealerships
Yes
Collections Management
Yes
Contact Database
Yes
Customer Database
Yes
Document Management
Yes
Equipment Dealerships
Yes
F&I Management
Yes
Financing Management
Yes
Form Printing
Yes
Lease Management
Yes
Marine Dealerships
Yes
Online Inventory
Yes
Parts Management
Yes
Powersports Dealerships
Yes
RV Dealerships
Yes
Service Department
Yes
Trailer Dealerships
Yes
Used Car Dealerships
Yes
Website Integration
Yes