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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HeyOne is a cloud-based software solution designed specifically for dealers of forklifts and industrial equipment, rental services, and maintenance teams. This platform merges a product website and lead management inbox with comprehensive CRM workflows to handle customer inquiries, equipment configurations, quotes, approvals, orders, and payment schedules efficiently. Teams have the ability to associate deliveries with specific machines and their serial numbers, monitor hour-meter readings, document service histories, track maintenance schedules based on operational hours, and delegate repairs through technician work orders. A dedicated customer portal allows each client to access their fleet details, quotes, and service documentation seamlessly. The system also consolidates inquiries from website chats, forms, Facebook, Zalo, and phone hotlines into a unified queue, while providing catalog pages showcasing various equipment models. Additionally, its AI-powered assistant named Mira can create drafts for quotes, contacts, and notes, which can then be reviewed, integrating with ChatGPT and Claude through the MCP. Furthermore, users have the flexibility to export data in Excel format for further analysis or record-keeping. This comprehensive approach ensures that all aspects of customer interaction and equipment management are streamlined for optimal efficiency.

Description

Customers can access the equipment they require promptly, ensuring it is available at the appropriate location and price. CloudSuite Equipment offers a robust ERP system and rental software solution tailored for equipment sales, rental businesses, parts sales, and service centers, all backed by a secure cloud infrastructure and a user-friendly interface. By utilizing the powerful process automation features of Infor M3, which is a part of the CloudSuite Equipment suite, an agricultural equipment manufacturer was able to enhance its performance, benefiting from a more accessible interface while obtaining a clearer perspective on timelines and budgets. Throughout the implementation phase, Infor's skilled and dedicated support team established realistic goals, ultimately leading to a successful rollout and exceptional problem-solving assistance. This strategic approach not only improved operational efficiency but also fostered a greater understanding of resource management within the company.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

ChatGPT Yes 
Claude Yes 
Facebook Yes 
MarkMagic No 
Model Context Protocol (MCP) Yes 
Zalo Yes 

Integrations

ChatGPT No 
Claude No 
Facebook No 
MarkMagic Yes 
Model Context Protocol (MCP) No 
Zalo No 

Pricing Details

$120/month
Web + CRM is $120/month per company and includes 5 people. Complete is $150/month for 10 people; Complete + Website is $220/month for 10 people. Annual prepayment discounts are 10% for one year or 20% for two years; taxes are extra. Additional users cost $75/month per pack of five.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

TFV Industries

Founded

2026

Country

Vietnam

Website

heyone.app

Vendor Details

Company Name

Infor

Founded

2002

Country

United States

Website

www.infor.com/products/cloudsuite-equipment

Product Features

Equipment Rental

Asset Tracking No 
Barcoding No 
Billing and Invoicing No 
Customer Management No 
Inventory Management No 
Maintenance Management No 
Order Management No 
Reservations Management No 
Utilization Reporting No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Equipment Rental

Asset Tracking No 
Barcoding No 
Billing and Invoicing No 
Customer Management No 
Inventory Management No 
Maintenance Management No 
Order Management No 
Reservations Management No 
Utilization Reporting No 

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