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Description
HeyBrain is an AI-powered enterprise knowledge management platform designed to provide employees and AI agents with shared access to organizational information. The software consolidates approved documents, project references, business decisions, and operational knowledge into a centralized workspace. Its AI memory functionality maintains reusable context that compatible AI assistants can retrieve across separate conversations and tasks. A built-in knowledge base enables users to search organizational information, ask natural language questions, and receive answers linked to supporting documents. HeyBrain supports document uploads and connections with Google Drive and Notion, subject to account configuration and integration availability. Through the Model Context Protocol, compatible AI tools such as Claude, Cursor, and Codex can retrieve relevant information from the platform. Organizations can save reusable task instructions and provide AI agents with approved reference materials for specific business workflows. Security and governance capabilities focus on workspace access, agent identity, permissions, source verification, and activity review. HeyBrain also helps organizations reduce repetitive context sharing and manage the information provided to AI applications without requiring teams to rely on a single language model provider.
Description
Implementing enterprise knowledge management software enhances support capabilities by leveraging AI to optimize both agent-driven and self-service assistance. Foster a culture of knowledge sharing that significantly elevates the customer experience while distributing knowledge throughout your organization. Equip every team member with access to a centralized repository where they can both contribute to and access crucial support information. This approach facilitates a rich, multi-channel experience for users. By integrating AI-driven search functionalities, intuitive designs, gamification elements, and federated content from various sources, you can ensure an exceptional experience for customers. Maintain high engagement levels by regularly updating your knowledge base and identifying any gaps that may exist. Additionally, interactive dashboards provide valuable insights into the overall health of your knowledge repository, along with data regarding its usage, effectiveness, and overall adoption. Ultimately, a well-managed knowledge base not only improves support but also empowers users to collaborate more effectively.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Box
Yes
Claude
Yes
Confluence
Yes
Gemini
Yes
GitHub
Yes
Google Drive
Yes
Model Context Protocol (MCP)
Yes
Notion
Yes
OpenAI
Yes
Salesforce
Yes
Integrations
Box
No
Claude
No
Confluence
No
Gemini
No
GitHub
No
Google Drive
No
Model Context Protocol (MCP)
No
Notion
No
OpenAI
No
Salesforce
No
Pricing Details
$30/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HeyBrain
Founded
2026
Country
Panama
Website
heybrain.io
Vendor Details
Company Name
Upland Software
Founded
2010
Country
United States
Website
uplandsoftware.com/rightanswers/
Product Features
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
No
Decision Tree
Yes
Discussion Boards
Yes
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes