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Description
Heroix believes in simplifying IT monitoring. This helps our customers save time, money, and effort. Heroix has decades of experience in system management and knows what it takes for elegant, yet powerful IT solutions.
Our all-inclusive agentless monitoring system, Longitude, covers the entire technology stack, from physical to virtual, cloud to cloud, server to server, network to server, IT infrastructure to application.
Longitude is used in tens of thousands worldwide, in large and small enterprises. Longitude's intelligence and efficiency allow for better results and less effort. It also provides exceptional versatility to address unique management challenges and routine tasks, helping our customers save time as well as money.
To learn more - access our online demo environment at https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fgo.heroix.com%2Flongitude-live-demo-and-download
Description
Lifecycle Insights by ScalePad serves as a cloud-based platform designed specifically for managed service providers (MSPs) to enhance client engagement through vCIO services and quarterly business reviews. This platform seamlessly integrates with various tools such as PSAs, RMMs, and hardware vendors, automating the aggregation of essential data related to assets, contracts, users, and security awareness into one central hub. It features a collection of templated risk assessments, interactive generators for QBR and budget reports, as well as tools for contract management and meeting organization, alongside a customizable assessment builder. Utilizing a proprietary digital maturity index and forecasting capabilities, it effectively identifies technology risks and estimates total cost of ownership, facilitating the transformation of insights into actionable initiatives complete with roadmaps and scorecards. Furthermore, additional integrations such as Crewhu CSAT/NPS feedback and INFIMA security training enhance the reporting process by incorporating client satisfaction and security metrics directly into the analyses. By consolidating various functionalities, Lifecycle Insights ensures that MSPs can deliver comprehensive and insightful reports to their clients.
API Access
Has API
No
API Access
Has API
No
Integrations
Augmentt
No
Autotask PSA
No
Breach Secure Now
No
ConnectWise PSA
No
CrewHu
No
HaloPSA
No
Hook Security
No
Hudu
No
INFIMA
No
IT Glue
No
Integrations
Augmentt
Yes
Autotask PSA
Yes
Breach Secure Now
Yes
ConnectWise PSA
Yes
CrewHu
Yes
HaloPSA
Yes
Hook Security
Yes
Hudu
Yes
INFIMA
Yes
IT Glue
Yes
Pricing Details
$495/Annually
Longitude Enterprise Edition is licensed as an annual subscription. Pricing is based on the number of managed devices monitored, where a managed device is a physical or virtual Windows/Linux computer, an SNMP based network device, or a virtualization server (VMware or Hyper-V)
Please see https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.heroix.com%2Flongitude-pricing%2F for details
Please see https://ancillary-proxy.atarimworker.io?url=https%3A%2F%2Fwww.heroix.com%2Flongitude-pricing%2F for details
Free Trial
Yes
Free Version
No
Pricing Details
$149/month
Complete customer success
$15/month/per licensed client:
$15/month/per licensed client:
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Heroix
Founded
1975
Country
United States
Website
www.heroix.com
Vendor Details
Company Name
ScalePad
Founded
2015
Country
Canada
Website
www.scalepad.com/lifecycle-insights/
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
No
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
No
Server Performance
Yes
Trace Individual Transactions
No
Data Center Management
Audit Trail
No
Behavior-Based Acceleration
No
Cross Reference System
No
Device Auto Discovery
No
Diagnostic Testing
No
Import / Export Data
No
JCL Management
No
Multi-Platform
Yes
Multi-User
Yes
Power Management
No
Sarbanes-Oxley Compliance
No
Network Monitoring
Bandwidth Monitoring
Yes
Baseline Manager
No
Diagnostic Tools
Yes
IP Address Monitoring
Yes
Internet Usage Monitoring
No
Real Time Analytics
Yes
Resource Management
Yes
SLA Monitoring
Yes
Server Monitoring
Yes
Uptime Monitoring
Yes
Web Traffic Reporting
No
Server Management
CPU Monitoring
Yes
Credential Management
No
Database Servers
Yes
Email Monitoring
Yes
Event Logs
Yes
History Tracking
Yes
Patch Management
No
Scheduling
No
User Activity Monitoring
Yes
Virtual Machine Monitoring
Yes
Virtualization
Archiving & Retention
Yes
Capacity Monitoring
Yes
Data Mobility
No
Desktop Virtualization
Yes
Disaster Recovery
No
Namespace Management
No
Performance Management
Yes
Version Control
No
Virtual Machine Monitoring
Yes
Website Monitoring
Availability Testing
Yes
Event Logs
Yes
Event-Based Notifications
Yes
FTP Monitoring
Yes
Mail Server Monitoring
Yes
Maintenance Scheduling
Yes
Performance Metrics
Yes
Real Time Monitoring
Yes
Transaction Monitoring
Yes
Uptime Reporting
Yes
Product Features
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
