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Description

As a digitally empowered outsourcing provider, we specialize in offering People as a Service solutions tailored for high-growth, innovative, and tech-savvy companies that aim to take charge of customer interactions, manage intricate tasks, and enhance their brand presence. Helpware envisions a future where consumer empowerment is paramount, delivering exceptional interaction experiences through seamlessly integrated human task services facilitated by APIs. We collaborate with some of the most dynamic and rapidly expanding brands globally to ensure the continuous delivery of outstanding customer experiences. Our comprehensive business process outsourcing services include a wide range of solutions designed to cultivate brand loyalty, such as call center operations, answering services, IT support, chat, technical assistance, and email management. Our inbound and outbound call center teams are meticulously crafted to support and evolve alongside your existing staff. By prioritizing investment in our people and organizational culture, we aim to provide better services and create custom teams tailored specifically for your needs. Our tech-enabled, motivated, and cohesive teams are dedicated to enhancing global customer engagement and satisfaction, ultimately driving your business forward. This commitment to excellence ensures that we not only meet but exceed the expectations of the brands we partner with.

Description

Instawork serves as a bridge between businesses and reliable hourly workers in their vicinity, ensuring a seamless working experience tailored to individual preferences. By leveraging advanced technology, we enhance personal interactions, achieving an impressive 90% worker quality rate while maintaining a no-show rate below 2%. Our professionals undergo thorough vetting, showcasing their verified work histories, and our user-friendly app encourages repeat engagements with preferred workers. With dedicated support from both central and onsite teams, thousands of professionals can swiftly secure flexible job opportunities, allowing them to earn more with each shift while setting their own schedules. Additionally, they have the chance to acquire new skills and expand their professional networks. Instawork stands out as the premier flexible staffing solution for local hourly workers, effectively linking businesses with qualified candidates throughout the United States and playing a vital role in bolstering local economies. With our focus on high-tech solutions to foster high-touch interactions, we ensure that professionals arrive on time and well-prepared for their assignments. Ultimately, we are committed to creating a thriving ecosystem where both workers and businesses can flourish.