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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

Helppier offers a seamless solution for engaging and assisting users in the online space. Transform your audience into loyal customers with a variety of interactive tools such as user guides, tooltips, pop-ups, and alerts. Navigating new experiences can often be daunting; therefore, it’s essential to craft welcoming messages and product walkthroughs that effectively communicate your value proposition. Address frequently asked questions with interactive resources and tooltips to enhance user understanding. Facilitate task completion without the need for support intervention, allowing users to navigate your platform independently. You can effortlessly publish notifications, popups, and banners without relying on your IT department, ensuring timely and relevant messaging that boosts conversion rates. As traditional training methods become less effective, leverage gorgeous onboarding experiences and automated user onboarding sequences to convert visitors into customers. Drive customer acquisition and revenue generation on autopilot while showcasing in-app messages like alerts and banners that emphasize features or announce new updates. Moreover, monitor user interaction to refine product adoption strategies continuously. This approach not only enhances user engagement but also fosters a deeper connection between users and your product.

Description

You can easily combine product screens, tooltips and videos to convert customers. A product tour allows customers to experience a "try before you purchase" experience. To engage them better, learn how they interact with it. Send personalized demos to your prospects that are aligned with their personas or vertical. Your champion should be empowered to get buy-in from their org. Your deals will close faster than ever. To help customers get started quickly, create a library of interactive product walks. You will see an increase in customer satisfaction every day. You can change text, images, copyright and everything else in the product. (even add your custom HTML). Our advanced widgets allow you to highlight product focus areas and create multiple flows. Your prospects will see how the product works for them. You can personalize the product by role, company, and location. Track the behavior of your prospects by tracking clicks and time spent on certain pages.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage No 
Freshsales No 
Google Analytics No 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Salesforce No 
Salesforce Marketing Cloud Account Engagement No 
Segment No 
Slack No 
Userled No 
Zapier No 

Integrations

Adobe Marketo Engage Yes 
Freshsales Yes 
Google Analytics Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Salesforce Yes 
Salesforce Marketing Cloud Account Engagement Yes 
Segment Yes 
Slack Yes 
Userled Yes 
Zapier Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$50 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Helppier

Founded

2014

Country

Portugal

Website

www.helppier.com

Vendor Details

Company Name

Storylane

Founded

2021

Country

United States

Website

www.storylane.io

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Screen Recording

Annotations / Drawing No 
Audio Capture Yes 
Backup No 
Collaboration Tools Yes 
File Sharing Yes 
Multi-Screen Recording No 
Screen Capture Yes 
Speech-to-Text No 
Video Editing No 
YouTube Uploading No 

Alternatives

Alternatives