Average Ratings 0 Ratings
Average Ratings 15 Ratings
Description
The WYSIWYG editor eliminates the necessity to learn HTML or any other markup language for its use. It features an array of integrated content elements such as images, code samples, step-by-step tutorials, videos, FAQs, and quizzes. Additionally, it accommodates various output formats, including Markdown, DocBook, and DITA. All languages can be managed within a single project file, removing the hassle of maintaining separate projects for each supported language. This tool comes equipped with several built-in utilities, such as a screenshot capture tool, tutorial creator, FAQ and quiz generators, and a GIF recorder, making it convenient for users. You can produce technical content professionally, even without prior experience in technical writing. The steep learning curves associated with traditional technical writing software are a thing of the past, as Helpinator simplifies complex tasks with an intuitive user interface. Features like the built-in phrase expander enhance writing speed, while step-by-step guides and annotated screenshots facilitate clearer documentation. Consequently, users can effortlessly generate visually appealing and effective documentation tailored to their needs. Ultimately, this tool empowers anyone to create high-quality documentation without the usual barriers.
Description
ProProfs Knowledge Base serves as a powerful knowledge management tool designed to create easily searchable online FAQs, enhancing customer service and minimizing ticket volumes. This platform centralizes access to a wide array of files, documents, and instructional articles, allowing users to reach them from various devices and platforms. Organizations can seamlessly disseminate crucial information to train their sales, customer service, and support personnel effectively. Furthermore, it acts as a valuable resource for onboarding new employees, familiarizing them with company protocols and procedures. By significantly boosting productivity, ProProfs Knowledge Base enables both employees and customers to swiftly locate the information they seek, regardless of time or location. Additionally, this software alleviates the repetitive task of answering frequently asked questions, streamlining communication and efficiency within the organization. Ultimately, it enhances overall operational effectiveness by ensuring that knowledge is readily available when needed.
API Access
Has API
API Access
Has API
Integrations
Zendesk
Amazon
DokuWiki
Freshdesk
GitHub
Google Analytics
Jira
Jira Work Management
LiveChat
Olark
Integrations
Zendesk
Amazon
DokuWiki
Freshdesk
GitHub
Google Analytics
Jira
Jira Work Management
LiveChat
Olark
Pricing Details
$99 per year
Free Trial
Free Version
Pricing Details
$6 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Helpinator
Country
United States
Website
helpinator.com/index.html
Vendor Details
Company Name
ProProfs
Founded
2006
Country
United States
Website
www.proprofs.com
Product Features
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support
Product Features
Help Authoring Tools
Collaboration Tools
Content Library
Drag & Drop Editing
Image Library
Import HTML / Word
Multi-Format Output
Offline Editing
Preview Output
Screenshot Tool
Search
Templates
Text Editor / Word Processor
Translation Tools
Version Control
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Software Documentation
Access Roles / User Permissions
Automatic Documentation Generation
Collaboration Tools
Docs Web Hosting
Feedback Capture
Markdown Support
Multiple Formats Support
Multiple Versions Support
Version Control
WYSIWIG Editor
Webhooks
reStructured Text Support