Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Hosted knowledge base software for creating a private or public knowledge base.
You can create a great support center. In minutes, you can create a beautiful FAQ and help site. Your users deserve it.
HelpSite offers you...
Support site with FAQs and knowledge base.
It's mobile-friendly, beautiful, and searchable so customers can quickly find the answers they need.
Smart contact form that automatically suggests articles as the user types.
Users receive their questions faster and support agents are able to save time.
An admin interface that is super easy to use to create knowledge base articles quickly and easily.
Your help site can be filled with helpful information and answers to common questions. Our hosted knowledge base software handles all the rest.
Description
eZnet CRM offers a customizable solution that enables businesses to tailor the software to meet their specific objectives. With advanced tools, eZnet CRM facilitates the management of both current and prospective customers by seamlessly integrating sales and marketing platforms. The service is backed by an exceptional support team, composed of experienced professionals who are ready to assist users. Additionally, eZnet CRM features a community forum where users can seek answers to their queries and exchange ideas for enhancing future product iterations. The control panel of eZnet CRM is designed for easy access, boasting an intuitive point-and-click interface to streamline daily operations. Users can simplify their workflows and efficiently tackle tasks, knowing that our dedicated support staff is readily available to address any questions or issues through multiple communication channels, including phone, chat, or support tickets. This comprehensive approach ensures that businesses can fully leverage the capabilities of eZnet CRM while receiving timely assistance whenever needed.
API Access
Has API
No
API Access
Has API
No
Integrations
Zapier
No
Pricing Details
$14.99/month
We offer a Free version and paid versions at $14.99/month and $49.99/month, as well as custom Enterprise pricing. Paid monthly or annual discounts available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$10 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HelpSite
Founded
2014
Country
United States
Website
helpsite.com
Vendor Details
Company Name
eZnet CRM
Website
eznetcrm.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
Yes
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
Yes
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
Yes
Collaboration
Yes
Content Management
Yes
Decision Tree
Yes
Discussion Boards
No
Full Text Search
Yes
Knowledge Base Management
Yes
Self Service Portal
Yes
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No