Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 2 Ratings

Total
ease
features
design
support

Description

Hosted knowledge base software for creating a private or public knowledge base. You can create a great support center. In minutes, you can create a beautiful FAQ and help site. Your users deserve it. HelpSite offers you... Support site with FAQs and knowledge base. It's mobile-friendly, beautiful, and searchable so customers can quickly find the answers they need. Smart contact form that automatically suggests articles as the user types. Users receive their questions faster and support agents are able to save time. An admin interface that is super easy to use to create knowledge base articles quickly and easily. Your help site can be filled with helpful information and answers to common questions. Our hosted knowledge base software handles all the rest.

Description

Tettra is an internal knowledge database that uses smart workflows to answer repetitive questions. Tettra allows you to centrally document important policies, processes, and procedures. This makes it easier to onboard new colleagues and reduces the time spent answering questions. Cloud apps consume most of our time. Software continues to consume the world. As a result, we continue to create more information and use more tools. There are downsides to all this information. This fragmentation of tools makes it difficult to share context and agree upon the best decisions, especially cross-functionally. Your best employees should not be asked the same repetitive questions when growing your team. Everyone needs to have access to the same information and principles in order for them all move quickly. Your internal knowledge base is only as good as the contributions of everyone. Tettra makes it easy to share knowledge by referencing content from other systems.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
GitHub No 
Google Docs No 
Jotform No 
LinkedIn No 
Loom No 
Microsoft Teams No 
Prezi No 
Slack No 
SlideShare No 
Stackreaction No 
Typeform No 
Vimeo No 
Wistia No 
Wufoo No 
YouTube No 
Zight No 

Integrations

Zapier Yes 
GitHub Yes 
Google Docs Yes 
Jotform Yes 
LinkedIn Yes 
Loom Yes 
Microsoft Teams Yes 
Prezi Yes 
Slack Yes 
SlideShare Yes 
Stackreaction Yes 
Typeform Yes 
Vimeo Yes 
Wistia Yes 
Wufoo Yes 
YouTube Yes 
Zight Yes 

Pricing Details

$14.99/month
We offer a Free version and paid versions at $14.99/month and $49.99/month, as well as custom Enterprise pricing. Paid monthly or annual discounts available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$99 per month
For first 10 users
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HelpSite

Founded

2014

Country

United States

Website

helpsite.com

Vendor Details

Company Name

Tettra

Founded

2015

Country

United States

Website

tettra.co

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage Yes 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat No 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

Software Documentation

Access Roles / User Permissions Yes 
Automatic Documentation Generation Yes 
Collaboration Tools Yes 
Docs Web Hosting No 
Feedback Capture Yes 
Markdown Support Yes 
Multiple Formats Support Yes 
Multiple Versions Support Yes 
Version Control Yes 
WYSIWIG Editor No 
Webhooks Yes 
reStructured Text Support No 

Alternatives

KnowledgeBase Reviews

KnowledgeBase

LiveChat Software

Alternatives

Bit.ai Reviews

Bit.ai

Bit Tech Labs
InstantKB.NET Reviews

InstantKB.NET

InstantASP
Confluence Reviews

Confluence

Atlassian