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Description
HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.
Description
Vincle Retail Execution software serves as an essential tool for optimizing point-of-sales (POS) operations, creating a significant competitive advantage in the realm of omnichannel shopping. This software aids in maintaining competitiveness and effective product placement both on and off the shelves. Through a specialized methodology, it offers a comprehensive 360-degree perspective for you and your team, facilitating the planning, preparation, and execution of in-store visits. Enhance your visit strategy with a structured approach that keeps your team aligned and focused through clearly defined phases. By centralizing all multimedia content—such as catalogs, product demonstration videos, competitor analyses, and data sheets—Vincle ensures that all team members have access to the same up-to-date information in real-time. Monitor and manage your brand's positioning at the point of sale while tracking promotions, product assortments, and shelf facings to optimize visibility. Additionally, the software enables effective communication by managing notifications and messages to support two-way interaction among team members, ultimately fostering collaboration and improving overall efficiency. This cohesive approach not only streamlines operations but also empowers your team to make informed decisions that drive sales and enhance customer engagement.
API Access
Has API
API Access
Has API
Integrations
Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Dashly
Facebook Messenger
Freshdesk
Integrations
Abhisi Help Desk
Chaport
Chatra
Collect.chat
Continually
Crisp
Customerly
Dashly
Facebook Messenger
Freshdesk
Pricing Details
$25 per month
Free Trial
Free Version
Pricing Details
$25.00
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
HelpShelf
Country
United Kingdom
Website
helpshelf.co
Vendor Details
Company Name
VINCLE
Founded
1991
Country
Spain
Website
vincle.com/en/solutions/retail-execution/
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Sales Enablement
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
