Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

HelpShelf integrates the support tools and resources you currently use into a streamlined single widget. This consolidation minimizes clutter in your navigation bar, providing a straightforward and easily accessible destination for your customers. The key to lowering support requests lies in delivering the appropriate content when it's most needed. By simply linking the resources your company utilizes, HelpShelf takes care of the rest. Given that your SaaS or web application is likely to have many pages, HelpShelf analyzes user search behavior and interactions on each page to enhance content recommendations for upcoming users. This intelligent optimization ensures that your support resources are always relevant and available, ultimately leading to a better user experience.

Description

The Prevail Reinsurance System (PRS) serves as a thorough and automated solution for managing reinsurance effectively. With its powerful out-of-the-box features, PRS is easy to implement and can be readily adapted to accommodate shifts in business needs. The system boasts the most sophisticated cession calculation engine available, along with automated processes that enhance reinsurance management in the industry. Designed to boost efficiency in handling reinsurance contracts, PRS simplifies the processing of premium and claim transactions, allowing users to effortlessly reconcile and track outstanding balances. Furthermore, it accelerates the reporting of data within your organization, ensuring that all reinsurance operations and information are securely housed in one accessible system for all users. This centralized approach not only enhances collaboration but also improves overall productivity across departments.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Collect.chat Yes 
Continually Yes 
Crisp Yes 
Customerly Yes 
Dashly Yes 
Drift Yes 
Facebook Messenger Yes 
Freshchat Yes 
Freshdesk Yes 
Gist Yes 
Gorgias Yes 
Help Scout Yes 
HelpCrunch Yes 
HubSpot CRM Yes 
Intercom Yes 
Quriobot Yes 
Wix Answers Yes 
Zoho Desk Yes 
tawk.to Yes 

Integrations

Collect.chat No 
Continually No 
Crisp No 
Customerly No 
Dashly No 
Drift No 
Facebook Messenger No 
Freshchat No 
Freshdesk No 
Gist No 
Gorgias No 
Help Scout No 
HelpCrunch No 
HubSpot CRM No 
Intercom No 
Quriobot No 
Wix Answers No 
Zoho Desk No 
tawk.to No 

Pricing Details

$25 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

HelpShelf

Country

United Kingdom

Website

helpshelf.co

Vendor Details

Company Name

Prevail Consulting, Inc.

Founded

2000

Country

United States

Website

www.prevailconsulting.com

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base Yes 
Live Chat Yes 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

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