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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

You can create interactive, easy-to-follow product tours that make it easier for your users to get started and use new features faster than ever. No programming or large budgets are required. Our interactive, easy-to-follow product tours will engage users right away. Users can 'learn' as the go, making onboarding easy. HelpHero makes it easy to create walkthroughs with no coding. Highlight features and product enhancements. HelpHero will help you make sure your users are aware of what's new, and how to use it. This results in less frustration, confusion, and increased user adoption and retention. Contextual product tours give users the information they need before they even ask. HelpHero will guide your users to success so that you can reduce customer support costs and time. HelpHero is an easy-to-use onboarding tool that's also cost-effective.

Description

You can easily combine product screens, tooltips and videos to convert customers. A product tour allows customers to experience a "try before you purchase" experience. To engage them better, learn how they interact with it. Send personalized demos to your prospects that are aligned with their personas or vertical. Your champion should be empowered to get buy-in from their org. Your deals will close faster than ever. To help customers get started quickly, create a library of interactive product walks. You will see an increase in customer satisfaction every day. You can change text, images, copyright and everything else in the product. (even add your custom HTML). Our advanced widgets allow you to highlight product focus areas and create multiple flows. Your prospects will see how the product works for them. You can personalize the product by role, company, and location. Track the behavior of your prospects by tracking clicks and time spent on certain pages.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Engage No 
Angular Yes 
Freshsales No 
Google Analytics No 
Google Chrome Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Intercom No 
Microsoft Edge Yes 
Mozilla Firefox Yes 
React Yes 
Safari Yes 
Salesforce No 
Salesforce Marketing Cloud Account Engagement No 
Segment No 
Slack No 
Userled No 
Zapier No 

Integrations

Adobe Marketo Engage Yes 
Angular No 
Freshsales Yes 
Google Analytics Yes 
Google Chrome No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Intercom Yes 
Microsoft Edge No 
Mozilla Firefox No 
React No 
Safari No 
Salesforce Yes 
Salesforce Marketing Cloud Account Engagement Yes 
Segment Yes 
Slack Yes 
Userled Yes 
Zapier Yes 

Pricing Details

$55 per month
All plans include access to advanced features and comes with unlimited tours, hotspots, checklists & team members. Get two months free on annual plans.
Free Trial Yes 
Free Version No 

Pricing Details

$50 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HelpHero

Country

New Zealand

Website

helphero.co

Vendor Details

Company Name

Storylane

Founded

2021

Country

United States

Website

www.storylane.io

Product Features

Digital Adoption Platforms

Audience Segmentation Yes 
Content Creation Yes 
Contextual Guidance Yes 
Data Validation Yes 
In-App Training Yes 
Launch Management Yes 
Multi-Language Yes 
Self Service Tools Yes 
Surveys & Feedback Yes 
User Onboarding Yes 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Screen Recording

Annotations / Drawing No 
Audio Capture Yes 
Backup No 
Collaboration Tools Yes 
File Sharing Yes 
Multi-Screen Recording No 
Screen Capture Yes 
Speech-to-Text No 
Video Editing No 
YouTube Uploading No 

Alternatives

Alternatives