Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance.
We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world.
Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems.
Help Lightning is used to install, inspect, train, service, and repair complex equipment and products.
Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.
Description
XRnow represents a comprehensive ecosystem for XR streaming, effectively managing and delivering every AR/VR application. This Industrial Metaverse harnesses cloud capabilities to enhance mobile XR, offering a unified source of truth for all 3D assets while delivering vast computing resources, intelligent resource orchestration, and exceptional scalability. At the core of XRnow is our ISAR SDK, a powerful cross-platform remote rendering solution that seamlessly integrates into any application, allowing for the real-time, high-performance streaming of AR/VR content to a variety of mobile XR devices. By offloading the rendering tasks to more robust servers, users can handle intricate data and achieve stunning visual effects with ease. Moreover, developers can accelerate the creation of XR applications by a factor of ten, thanks to our device-agnostic framework and seamless integration with native Unity 3D. This efficiency not only transforms the development process but also expands the possibilities for immersive experiences across diverse platforms.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Genesys Cloud CX
Yes
IFS Field Service Management
Yes
Salesforce
Yes
Integrations
Genesys Cloud CX
No
IFS Field Service Management
No
Salesforce
No
Pricing Details
$75,000 per year
We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Help Lightning
Founded
2016
Country
United States
Website
helplightning.com
Vendor Details
Company Name
HOLO-LIGHT
Founded
2015
Country
Germany
Website
holo-light.com/products/xrnow/
Product Features
Augmented Reality
3D Objects
No
3D Product Visualization
No
Application Development
No
Content Creation
Yes
Cross-Device Publishing
Yes
Drag & Drop
No
For Mapping
No
For Sales
Yes
For Training / Education
Yes
Object Recognition
No
Simulation
No
Usage Tracking / Analytics
Yes
Virtual Reality
No
Collaboration
Brainstorming
Yes
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
No
Document Management
Yes
Project Management
No
Real Time Editing
No
Task Management
No
Version Control
No
Video Conferencing
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
No
Real-time Chat
Yes
Remote Control
No
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes
Remote Work
Collaboration
Yes
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
Yes
Screen Sharing
Yes
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
Yes
Web Conferencing
No
Product Features
Augmented Reality
3D Objects
No
3D Product Visualization
No
Application Development
No
Content Creation
No
Cross-Device Publishing
No
Drag & Drop
No
For Mapping
No
For Sales
No
For Training / Education
No
Object Recognition
No
Simulation
No
Usage Tracking / Analytics
No
Virtual Reality
No
Virtual Reality
Application Development
No
Augmented / Mixed Reality
No
Collaboration
No
Content Creation
No
Cross-Device Publishing
No
Drag & Drop
No
Immersive Training
No
Process Simulation
No
Product Visualization
No
Social Sharing
No
User Interaction Tracking
No
Virtual Meetings
No
Virtual Prototyping
No