Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 6 Ratings

Total
ease
features
design
support

Description

Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance. We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world. Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems. Help Lightning is used to install, inspect, train, service, and repair complex equipment and products. Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.

Description

Lightning Retail Point of Sale system offers a flexible, secure, and reliable POS experience. This reasonably priced POS system is the perfect solution for small to medium-sized stores as well as national franchises and multi-store businesses. The platform includes robust inventory management features, Marketing tools, transactional audit features, and employee management tools. Lightning's unique advantage is the flexibility of its system. Over time countless updates have been made to the system to accommodate the needs of different businesses. Lightning has the ability to set employee security access to information, customize discount groups, process returns and refunds etc. Lightning POS also helps you build customer loyalty through our efficient customer loyalty rewards program. A full array of reports is available at the back end, from points redeemed per day to detailed customer history and gift card balance. Our Lightning E-commerce add-on module provides seamless transaction flow and instant inventory updates between your website and the POS system. Our experienced team builds a branded E-commerce site and a customized mobile app for your business. Contact us for a free demo and be part of the future.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Constant Contact No 
DoorDash No 
Drizly No 
First Data No 
Genesys Cloud CX Yes 
IFS Field Service Management Yes 
Instacart No 
Minibar No 
QuickBooks Online No 
Salesforce Yes 
TSYS No 
Worldpay No 
delivery.com No 

Integrations

Constant Contact Yes 
DoorDash Yes 
Drizly Yes 
First Data Yes 
Genesys Cloud CX No 
IFS Field Service Management No 
Instacart Yes 
Minibar Yes 
QuickBooks Online Yes 
Salesforce No 
TSYS Yes 
Worldpay Yes 
delivery.com Yes 

Pricing Details

$75,000 per year
We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.
Free Trial No 
Free Version No 

Pricing Details

$139.00/per mo.
• Lightning Emergency Mode (An off-line mode in the event of an internet failure....this is impressive
• Tech Support ( 7 days a week)
• Marketing Center
• Gift Cards
• Customer Loyalty Programs
• Software Updates
• Automatic Back-ups
Anytime Cancellation
• Lightning Emergency Mode (An off-line mode in the event of an internet failure....this is impressive
• Tech Support ( 7 days a week)
• Marketing CenterAll Lightning Plans include the following Products & Features:
• Lightning Emergency Mode (An off-line mode in the event of an internet failure)
• Tech Support ( 7 days a week)
• Marketing Center
• Gift Cards
• Customer Loyalty Programs
• Software Updates
• Automatic Back-ups
• Anytime Cancellation
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Help Lightning

Founded

2016

Country

United States

Website

helplightning.com

Vendor Details

Company Name

Computer Perfect

Founded

1989

Country

United States

Website

www.computerperfect.com

Product Features

Augmented Reality

3D Objects No 
3D Product Visualization No 
Application Development No 
Content Creation Yes 
Cross-Device Publishing Yes 
Drag & Drop No 
For Mapping No 
For Sales Yes 
For Training / Education Yes 
Object Recognition No 
Simulation No 
Usage Tracking / Analytics Yes 
Virtual Reality No 

Collaboration

Brainstorming Yes 
Calendar Management No 
Chat / Messaging No 
Contact Management No 
Content Management No 
Document Management Yes 
Project Management No 
Real Time Editing No 
Task Management No 
Version Control No 
Video Conferencing Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer No 
Live Chat No 
Real-time Chat Yes 
Remote Control No 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback Yes 

Remote Work

Collaboration Yes 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access No 
Remote Support Yes 
Screen Sharing Yes 
Softphone No 
Task Management No 
Time Zone Tracking No 
Video Chat Yes 
Web Conferencing No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships Yes 
Customer Activity Tracking Yes 
Discount Management Yes 
Gift Card System Yes 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System Yes 
Referral Tracking No 
Rewards Management Yes 

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization Yes 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access Yes 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management Yes 
Supplier Management No 
Warehouse Management No 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support Yes 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program Yes 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Retail POS Systems

Barcode Scanning Yes 
Commission Management Yes 
Discount Management Yes 
Gift Card Management Yes 
Inventory Management Yes 
Loyalty Program Support Yes 
Pricing Management Yes 
Returns Tracking Yes 
Sales Tracking Yes 
Touch Screen Yes 
eCommerce Yes 

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