Average Ratings 1 Rating
Average Ratings 6 Ratings
Description
Help Lightning is a software-as-a-service (SaaS), company that specializes in remote visual assistance.
We offer next-generation video collaboration services that allow experts from a company to collaborate virtually with anyone in need, anywhere in the world.
Our cloud-based solution uses augmented reality features such as merging two video streams and 3D annotation to improve real time communications and solve difficult problems.
Help Lightning is used to install, inspect, train, service, and repair complex equipment and products.
Customers can see immediate performance improvements with Help Lightning including an increase of first-time fix rates and fewer truck rolls. There is also increased workforce capacity and customer satisfaction. Service revenue and margins are also improved. Contact us for more information today.
Description
Lightning Retail Point of Sale system offers a flexible, secure, and reliable POS experience. This reasonably priced POS system is the perfect solution for small to medium-sized stores as well as national franchises and multi-store businesses. The platform includes robust inventory management features, Marketing tools, transactional audit features, and employee management tools.
Lightning's unique advantage is the flexibility of its system. Over time countless updates have been made to the system to accommodate the needs of different businesses. Lightning has the ability to set employee security access to information, customize discount groups, process returns and refunds etc.
Lightning POS also helps you build customer loyalty through our efficient customer loyalty rewards program. A full array of reports is available at the back end, from points redeemed per day to detailed customer history and gift card balance.
Our Lightning E-commerce add-on module provides seamless transaction flow and instant inventory updates between your website and the POS system. Our experienced team builds a branded E-commerce site and a customized mobile app for your business.
Contact us for a free demo and be part of the future.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Constant Contact
No
DoorDash
No
Drizly
No
First Data
No
Genesys Cloud CX
Yes
IFS Field Service Management
Yes
Instacart
No
Minibar
No
QuickBooks Online
No
Salesforce
Yes
Integrations
Constant Contact
Yes
DoorDash
Yes
Drizly
Yes
First Data
Yes
Genesys Cloud CX
No
IFS Field Service Management
No
Instacart
Yes
Minibar
Yes
QuickBooks Online
Yes
Salesforce
No
Pricing Details
$75,000 per year
We offer our software as an annual subscription. The pricing is based on a minimum of 100 licenses. The price per license will vary based on your needs including the number of experts providing help and the number of technicians or engineers needing help.
Free Trial
No
Free Version
No
Pricing Details
$139.00/per mo.
• Lightning Emergency Mode (An off-line mode in the event of an internet failure....this is impressive
• Tech Support ( 7 days a week)
• Marketing Center
• Gift Cards
• Customer Loyalty Programs
• Software Updates
• Automatic Back-ups
Anytime Cancellation
• Lightning Emergency Mode (An off-line mode in the event of an internet failure....this is impressive
• Tech Support ( 7 days a week)
• Marketing CenterAll Lightning Plans include the following Products & Features:
• Lightning Emergency Mode (An off-line mode in the event of an internet failure)
• Tech Support ( 7 days a week)
• Marketing Center
• Gift Cards
• Customer Loyalty Programs
• Software Updates
• Automatic Back-ups
• Anytime Cancellation
• Tech Support ( 7 days a week)
• Marketing Center
• Gift Cards
• Customer Loyalty Programs
• Software Updates
• Automatic Back-ups
Anytime Cancellation
• Lightning Emergency Mode (An off-line mode in the event of an internet failure....this is impressive
• Tech Support ( 7 days a week)
• Marketing CenterAll Lightning Plans include the following Products & Features:
• Lightning Emergency Mode (An off-line mode in the event of an internet failure)
• Tech Support ( 7 days a week)
• Marketing Center
• Gift Cards
• Customer Loyalty Programs
• Software Updates
• Automatic Back-ups
• Anytime Cancellation
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Help Lightning
Founded
2016
Country
United States
Website
helplightning.com
Vendor Details
Company Name
Computer Perfect
Founded
1989
Country
United States
Website
www.computerperfect.com
Product Features
Augmented Reality
3D Objects
No
3D Product Visualization
No
Application Development
No
Content Creation
Yes
Cross-Device Publishing
Yes
Drag & Drop
No
For Mapping
No
For Sales
Yes
For Training / Education
Yes
Object Recognition
No
Simulation
No
Usage Tracking / Analytics
Yes
Virtual Reality
No
Collaboration
Brainstorming
Yes
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
No
Document Management
Yes
Project Management
No
Real Time Editing
No
Task Management
No
Version Control
No
Video Conferencing
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
No
Real-time Chat
Yes
Remote Control
No
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes
Remote Work
Collaboration
Yes
Credential Management
No
Electronic Signature
No
Employee Monitoring
No
Live Chat
No
Meeting Management
No
Project Management
No
Remote Access
No
Remote Support
Yes
Screen Sharing
Yes
Softphone
No
Task Management
No
Time Zone Tracking
No
Video Chat
Yes
Web Conferencing
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
No
Membership Management
No
No-Card Loyalty System
Yes
Referral Tracking
No
Rewards Management
Yes
Inventory Management
Alerts/Notifications
No
Barcoding / RFID
No
Forecasting
No
Inventory Optimization
Yes
Kitting
No
Manufacturing Inventory Management
No
Mobile Access
Yes
Multi-Channel Management
No
Product Identification
No
Reorder Management
No
Reporting/Analytics
No
Retail Inventory Management
Yes
Supplier Management
No
Warehouse Management
No
Point of Sale
Barcode Scanning
Yes
Commission Management
Yes
Cryptocurrency Support
Yes
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
Yes
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes
Retail POS Systems
Barcode Scanning
Yes
Commission Management
Yes
Discount Management
Yes
Gift Card Management
Yes
Inventory Management
Yes
Loyalty Program Support
Yes
Pricing Management
Yes
Returns Tracking
Yes
Sales Tracking
Yes
Touch Screen
Yes
eCommerce
Yes