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Average Ratings 3 Ratings

Total
ease
features
design
support

Description

HelloSend is an omnichannel customer communication platform designed to help businesses manage SMS, MMS, WhatsApp messaging, and voice calls from one unified solution. The platform integrates seamlessly with major CRM systems, allowing sales, support, and marketing teams to communicate with customers without leaving their existing workflows. Organizations can automate outreach campaigns, personalize customer interactions, and manage responses through a centralized inbox that consolidates conversations across multiple channels. SMS marketing capabilities help businesses reach customers with high-visibility messages, while WhatsApp support enables richer communication through media sharing and interactive conversations. The platform’s voice calling functionality allows users to place calls directly from CRM records and maintain detailed communication histories. Automated messaging workflows help reduce manual effort while ensuring timely customer engagement. Real-time analytics provide visibility into campaign performance, delivery rates, and customer response behavior. Additional features such as templates, opt-in and opt-out management, and campaign tools simplify communication management at scale. HelloSend enables businesses to create more efficient and consistent customer experiences across every communication channel.

Description

Laaffic is a leading SMS and voice solution provider that supports over 5,000 global brands with highly effective marketing and authentication services, particularly within the gaming industry. Leveraging a direct-to-carrier network that spans the globe, Laaffic delivers superior SMS reliability and rapid voice call connectivity, ensuring campaigns reach users promptly with minimal latency. Their developer-friendly, programmable API enables quick and seamless integration into existing business systems, accelerating time-to-market for new campaigns. Laaffic’s SMS marketing drives higher user engagement due to wider reach, higher open rates, and significantly lower marketing costs, making it a powerful tool for launching new products and growing audiences. With over 17 years of market presence and 1.5 billion text messages sent monthly, Laaffic combines scale with proven expertise. The company’s customer success team provides round-the-clock support and consultative guidance to optimize campaign performance. In addition to marketing, Laaffic offers OTP and voice authentication services to improve security and customer trust. This comprehensive suite of products and services positions Laaffic as a dependable partner for brands aiming to expand globally and deepen customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Pipedrive Yes 
WhatsApp Yes 
Zoho CRM Yes 

Integrations

Pipedrive No 
WhatsApp No 
Zoho CRM No 

Pricing Details

$75/month
Free Trial Yes 
Free Version No 

Pricing Details

$0
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

HelloSend

Founded

2019

Country

United States

Website

hellosend.com

Vendor Details

Company Name

Laaffic

Founded

2006

Country

Singapore

Website

laaffic.com

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives