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Description
An intuitive and robust platform designed to streamline service routines and efficiently handle orders at your repair shop, allowing you to focus on expanding your business. Build a tailored customer database that tracks all ticket histories and purchases, and keep important notes while sending timely notifications. You can assign tasks to employees, set ticket statuses, and add services and products, ensuring a smooth payment process. Invoices can be printed with ease, and you’ll have a clear overview of all your expenses and income, giving you precise insights into your earnings. All new features and updates are provided at no additional cost, distinguishing us from other applications that impose premium or budget plans filled with limitations. HelloClient stands out with no restrictions on users or tickets, meaning you won't incur extra charges for adding new users; you simply pay based on the number of locations you operate. Your data remains secure and accessible even in the event of overdue payments, as we prioritize robust protection and regular backups, ensuring your information is always safeguarded. Furthermore, this user-friendly platform empowers you to enhance your operational efficiency and drive growth in your repair business.
Description
ReedPort is an online management tool designed for independent repair shops specializing in small engines and outdoor power equipment. This software efficiently organizes customer information, machinery details, and repair tickets, ensuring that equipment history remains linked to serial numbers even when ownership transitions. Employees have the ability to input parts and labor data, log hour-meter readings, and attach captioned images, while also managing open tickets that await parts or generating invoices that can be printed or sent as PDFs via email. Additionally, ReedPort effectively monitors parts inventory, accommodates barcode scanning, allows for the receipt of stock through supplier documents, manages charge accounts with aging reports, and caters to tax-exempt customers. Shop owners benefit from the capability to import customer, machine, and parts data from spreadsheets or images of physical documents, with the added option to secure sensitive cost and profit information behind a PIN. Accessible through any web browser and offered at a per-shop price that includes all employees, ReedPort stands out as a comprehensive resource for shop management. Its user-friendly interface and robust features make it an essential tool for enhancing operational efficiency in the repair shop industry.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Stripe
No
Pricing Details
$9 per location per month
Free Trial
No
Free Version
No
Pricing Details
$40/shop/month
$40 per shop per month; employees are included. Each location is billed as a separate shop. A 14-day free trial is available with no card required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HelloClient
Founded
2017
Country
United Kingdom
Website
helloclient.io
Vendor Details
Company Name
North Trestle
Founded
2026
Country
United States
Website
reedport.com
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
Yes
CRM
Yes
Intake Forms
Yes
Inventory Management
Yes
Parts Inventory Management
No
Point of Sale (POS)
Yes
Repair Tracking
No
Work Order Management
No
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
