Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Organizations find it challenging to engage with their customers in a way that is both personalized and efficient using conventional call center methods. Unfortunately, many customers have lost hope in receiving quality service via phone or online channels. HearRo revolutionizes the concept of a phone system by utilizing blockchain technology to establish secure digital identities, facilitating smoother communication and enhancing the personalization of customer service interactions. The majority of current phone, chat, and messaging platforms designed for call centers are surprisingly outdated and fail to meet contemporary needs. When reaching out to customer support, we often face a frustrating loop of menu selections, prolonged hold times, the need to repeat our information, and the inconvenience of being transferred multiple times, forcing us to start the process anew. This disconnection from customer expectations highlights a significant opportunity for innovation in service delivery.
Description
SecureKey Technologies Inc. has introduced Verified.Me, a robust solution designed to assist you in confirming your digital identity, enabling swift access to desired online services and products, whether you are shopping online, visiting in person, or making phone calls. This innovative platform provides Canadians with a reliable and user-friendly method for digital identity verification. Developed in collaboration with seven prominent financial institutions in Canada, including BMO, CIBC, Desjardins, National Bank of Canada, RBC, Scotiabank, and TD, Verified.Me is a comprehensive digital identity verification network. The network is continuously improving, with intentions to incorporate additional digital identity and service providers, ultimately simplifying your experiences. Recently, SecureKey has made the Verified.Me service available in a convenient, browser-based format, allowing for even easier access to its features. As the service evolves, users can expect further enhancements that will streamline their identity verification processes.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
HearRo
Founded
2015
Country
United States
Website
www.hearro.com
Vendor Details
Company Name
Verified.Me
Country
Canada
Website
verified.me/