Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Organizations find it challenging to engage with their customers in a way that is both personalized and efficient using conventional call center methods. Unfortunately, many customers have lost hope in receiving quality service via phone or online channels. HearRo revolutionizes the concept of a phone system by utilizing blockchain technology to establish secure digital identities, facilitating smoother communication and enhancing the personalization of customer service interactions. The majority of current phone, chat, and messaging platforms designed for call centers are surprisingly outdated and fail to meet contemporary needs. When reaching out to customer support, we often face a frustrating loop of menu selections, prolonged hold times, the need to repeat our information, and the inconvenience of being transferred multiple times, forcing us to start the process anew. This disconnection from customer expectations highlights a significant opportunity for innovation in service delivery.
Description
Hyperledger Indy offers a suite of tools, libraries, and reusable components that facilitate digital identities based on blockchains or distributed ledgers, ensuring their compatibility across various administrative domains, applications, and isolated systems. This technology not only works seamlessly with other blockchain solutions but can also function independently, thus enhancing the decentralization of identity management. It is a distributed ledger specifically designed for decentralized identity, with built-in resistance to correlation. The platform supports Decentralized Identifiers (DIDs) that are unique and can be resolved through a ledger without any need for centralized authorities. Additionally, Indy features Pairwise Identifiers, which establish secure one-to-one relationships between two entities. The verifiable claims it utilizes are formatted for efficient exchange of digital identity attributes and are currently being standardized by the W3C. Moreover, it incorporates Zero Knowledge Proofs, which allow for the validation of certain claims without disclosing any extraneous information, further enhancing user privacy and security. This multifaceted approach positions Hyperledger Indy as a robust framework for the future of identity management in a digital landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
BlockSpaces
No
Consensys Quorum
No
Evernym Verity
No
Fujitsu Biometrics-as-a-Service
No
Hitachi Data Protection as a Service
No
IBM Cloud
No
NTT Cloud Communications
No
Oracle Cloud Infrastructure
No
Precisely Contracts
No
Quant
No
Integrations
BlockSpaces
Yes
Consensys Quorum
Yes
Evernym Verity
Yes
Fujitsu Biometrics-as-a-Service
Yes
Hitachi Data Protection as a Service
Yes
IBM Cloud
Yes
NTT Cloud Communications
Yes
Oracle Cloud Infrastructure
Yes
Precisely Contracts
Yes
Quant
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
HearRo
Founded
2015
Country
United States
Website
www.hearro.com
Vendor Details
Company Name
Hyperledger
Founded
2015
Country
United States
Website
www.hyperledger.org/use/hyperledger-indy