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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

HarrisData presents three distinct CRM modules tailored to enhance organizational functionality. CustomerFirst® equips various departments with essential support, help desk, and quality tracking tools to effectively manage customer data within their specific contexts. This solution efficiently oversees the workflow from the moment a request or issue is logged until it reaches resolution. SalesFirst® is engineered to aid businesses in organizing their sales teams, prospects, and clientele. This vital resource for sales representatives gathers all pertinent historical and critical information about potential clients, while also allowing for the tracking of competitive data to refine sales strategies based on market competition. Lastly, WebFirst® enables customers to access, modify, and create support tickets online at any time, providing them with 24/7/365 convenience. Additionally, this module facilitates the downloading of software updates directly from the web, ensuring that users have the latest tools at their fingertips whenever necessary.

Description

The AI operations desk for buildings efficiently manages every communication—be it calls, texts, emails, or WhatsApp messages—from tenants, potential renters, and facility teams around the clock, ensuring comprehensive resolution of each inquiry. Key Features Omnichannel intake allows a single AI to effortlessly manage phone calls, SMS, emails, and WhatsApp interactions. Auto-triage capabilities enable the immediate classification of requests related to maintenance, leasing, applicants, and policies. Complete resolution processes involve dispatching vendors, scheduling property viewings, and providing follow-ups until all matters are completely resolved. Configurable autonomy allows users to establish vendor limits and escalation protocols, ensuring that human intervention is reserved for crucial decisions, informed by comprehensive history and imagery. Rapid onboarding means the system can be operational within hours, eliminating the need for data migration, installations, or extensive IT projects. Ideal Users This service is perfect for property managers, facility teams, and real estate brokerages overseeing residential, mixed-use, or commercial properties. Operational Hours The AI operations desk is available 24/7 throughout the year, including during evenings, weekends, and holidays, guaranteeing consistent support at all times. Additionally, this reliability enhances tenant satisfaction and streamlines property management efforts.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp No 

Integrations

WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$49/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

HarrisData

Founded

1972

Country

United States

Website

www.harrisdata.com/software/crm

Vendor Details

Company Name

Kreedl AI

Founded

2026

Country

Czech Republic

Website

www.kreedl.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

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