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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Hantera_ serves as the go-to commerce operations platform for brands that recognize the significance of post-purchase experiences in fostering customer loyalty. Once a customer completes their purchase, they transition from shopping to anticipating confirmation, tracking, delivery, and assistance in case of issues. Hantera_ ensures that commitments are met by proactively addressing potential problems before they escalate into support inquiries, such as late deliveries, inventory discrepancies, refund delays, and ambiguous return policies. In instances where issues do arise, Hantera_ equips your team with comprehensive order details, customer histories, and tailored recovery solutions aligned with your brand, transforming setbacks into opportunities that showcase your reliability. Additionally, Hantera_ integrates your ERP, eCommerce, POS, and support systems into a cohesive framework, automating routine operational tasks while enhancing human judgment with AI support rather than replacing it. With Hantera_, expect fewer unmet expectations, quicker resolutions, and an increase in customer retention rates, ultimately leading to a thriving business relationship. Embrace the power of seamless commerce operations and watch your brand flourish.

Description

As a transformative force, you aspire to enhance the collaboration within your organization, aiming for greater agility, structure, and long-term productivity. Each day presents challenges such as inadequate information, ambiguous communication, shifting responsibilities, and delayed insights and decisions. Factro understands the intricacies of project management, recognizing what drives project teams, the frustrations faced by clients, and the reasons behind employee turnover, having been designed to provide optimal support. When our solutions alone do not suffice, we engage personally, bringing over 25 years of experience in project and management consulting to the table. The chaos of “email and Excel mishaps” that dominates project environments stifles daily operations, leading to unclear responsibilities, missed deadlines, and misplaced priorities. Furthermore, employees frequently lack up-to-date information, and access to transparent data is often limited and not centralized, complicating the workflow further. Addressing these issues is crucial for fostering a more efficient and responsive work atmosphere.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Avalara Yes 
Ingrid Delivery Platform Yes 
Inriver PIM Yes 
Memtime No 
Microsoft Dynamics 365 Business Central Yes 
Microsoft Outlook No 
PayPal Yes 
Shopify Yes 
Stripe Yes 
Zendesk Yes 
nShift Yes 

Integrations

Avalara No 
Ingrid Delivery Platform No 
Inriver PIM No 
Memtime Yes 
Microsoft Dynamics 365 Business Central No 
Microsoft Outlook Yes 
PayPal No 
Shopify No 
Stripe No 
Zendesk No 
nShift No 

Pricing Details

€1000/month
Free Trial No 
Free Version No 

Pricing Details

$9 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Hantera AB

Founded

2023

Country

Sweden

Website

www.hantera.io

Vendor Details

Company Name

Schuchert Managementberatung

Founded

1997

Country

Germany

Website

www.factro.de

Product Features

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Product Features

Collaboration

Brainstorming Yes 
Calendar Management Yes 
Chat / Messaging No 
Contact Management Yes 
Content Management Yes 
Document Management Yes 
Project Management Yes 
Real Time Editing Yes 
Task Management Yes 
Version Control Yes 
Video Conferencing No 

Project Management

Agile Methodologies Yes 
Budget Management Yes 
Client Portal Yes 
Collaboration Tools No 
Cost-to-Completion Tracking Yes 
Customizable Templates Yes 
Gantt Charts Yes 
Idea Management Yes 
Kanban Board Yes 
Milestone Tracking Yes 
Portfolio Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 
Traditional Methodologies Yes 

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