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Description
Hantera_ serves as the go-to commerce operations platform for brands that recognize the significance of post-purchase experiences in fostering customer loyalty. Once a customer completes their purchase, they transition from shopping to anticipating confirmation, tracking, delivery, and assistance in case of issues. Hantera_ ensures that commitments are met by proactively addressing potential problems before they escalate into support inquiries, such as late deliveries, inventory discrepancies, refund delays, and ambiguous return policies. In instances where issues do arise, Hantera_ equips your team with comprehensive order details, customer histories, and tailored recovery solutions aligned with your brand, transforming setbacks into opportunities that showcase your reliability. Additionally, Hantera_ integrates your ERP, eCommerce, POS, and support systems into a cohesive framework, automating routine operational tasks while enhancing human judgment with AI support rather than replacing it. With Hantera_, expect fewer unmet expectations, quicker resolutions, and an increase in customer retention rates, ultimately leading to a thriving business relationship. Embrace the power of seamless commerce operations and watch your brand flourish.
Description
Logicbroker's multi-vendor commerce platform for modern dropship and marketplace solutions empowers organizations to take control of their customer experience.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Avalara
Yes
Adobe Marketo Engage
No
BigCommerce
No
FenixCommerce
No
Forter
No
Ingrid Delivery Platform
Yes
Kibo eCommerce
No
Magento
No
Microsoft Dynamics 365 Business Central
Yes
NetSuite
No
Integrations
Avalara
Yes
Adobe Marketo Engage
Yes
BigCommerce
Yes
FenixCommerce
Yes
Forter
Yes
Ingrid Delivery Platform
No
Kibo eCommerce
Yes
Magento
Yes
Microsoft Dynamics 365 Business Central
No
NetSuite
Yes
Pricing Details
€1000/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Hantera AB
Founded
2023
Country
Sweden
Website
www.hantera.io
Vendor Details
Company Name
Logicbroker
Founded
2010
Country
United States
Website
www.logicbroker.com
Product Features
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Product Features
Dropshipping
Analytics / Reporting
Yes
Customer Service Management
Yes
Order Management
No
Price Optimization
No
Product Information Management (PIM)
No
Shipment Tracking
No
Sourcing Management
No
Supplier Management
No
eCommerce Integration
Yes
EDI
AS2 Applications
No
AS2 Specification Compliance
No
Archiving & Retention
No
Certificate Management
No
Configuration Data Searching
No
Data Format Translator
No
Flexible Licensing
No
Full Logging
No
Labeling
No
